Josh Matney | Page 12

Thank you for being so patient with me as I investigated cars. I made at least three separate trips to the dealership and each time everyone was very friendly, for being so patient with me as I investigated cars. I made at least three separate trips to the dealership and each time everyone was very friendly, but never pushy. I appreciated that! More

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Wonderful Experience Everyone was very helpful and Josh Matney was great. Treated with respect and attentativeness. I has bought my first car there and knew I wanted to c Everyone was very helpful and Josh Matney was great. Treated with respect and attentativeness. I has bought my first car there and knew I wanted to come back there to buy again. They also have great service after the sale which is very important. More

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Great Car-Buying Experience My wife and I visited Honda of Bartlesville not because we were itching to buy a car, but rather her vehicle had recently been totaled. As one might My wife and I visited Honda of Bartlesville not because we were itching to buy a car, but rather her vehicle had recently been totaled. As one might imagine, the whole ordeal with the accident was very stressful so we were not looking forward to shopping for a new car or dealing with car salespeople. We found a Pilot on the HoB website, so we decided to make the trip. Upon arrival, David Howell greeted us and made us feel comfortable immediately. We didn't have a lot of time that day, so we told David that we would come back when our schedule permitted. He never pressured us, never made us feel uncomfortable. This business model not only sold the Pilot but also a Civic. We bought the Civic because, for the first time in 20 years, I actually received a fair offer on a trade-in from a dealer. We made the deal and actually got to meet Josh, the Sales Manager, which I've found to also be rare at other dealers. Dominykas in Finance was very respectful of our time, educated us as to what our options were, but again, no pressure or stress. My family and I would like to give our express appreciation to David, Josh, Dominykas, and the rest of the team at Honda of Bartlesville. We purchased two great vehicles that will no doubt serve us well for years to come, thanks to Honda's reliability. However, you can bet that when the time comes, we'll be making that trip back to Bartlesville but with no anxiety or trepidation. More

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Beebe Stephenson Beebe was very helpful and friendly. I would recommend him to any of my friends who are looking for a vehicle. Best experience I have ever had when Beebe was very helpful and friendly. I would recommend him to any of my friends who are looking for a vehicle. Best experience I have ever had when getting a car More

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Good Buying Experience But........................ We recently purchased a 2017 Honda Accord at Honda of Bartlesville. The buying process was painless and they beat the Tulsa dealerships price on the A We recently purchased a 2017 Honda Accord at Honda of Bartlesville. The buying process was painless and they beat the Tulsa dealerships price on the Accord by several hundred dollars. Our trade in value was not as good of a price as we had been offered at a Tulsa dealership but we compromised over some added options on the Accord and came to an agreement. FInancing was easy however we had to haggle over the price of the extended warranty. I wish the dealership would just give the customer their low dollar price to start with and save everyone 30 minutes of their day. We had a couple of negative issues with our purchase at Honda of Bartlesville. The first was the quality of the detail job on our new vehicle. Every vehicle we've ever purchased has always been immaculate when we've arrived at the dealer to pick it up. That was not the case here and I will say our new Honda's detail job was way below average. The wheels were not very clean on the outside and you could see dust layered inside the wheels. It looked as though the wheels had not been washed but only wiped clean. The tires were not treated with tire shine and there was still quite a bit of dust inside the car, especially on the dashboard areas. I found several spots of what the salesman called "rail dust" on the paint. This was easilty removed with some car wax but a customer should not have to do this himself on purchasing a new car. Some may not think these items are a big deal but in my opinion a new car should look no better than the day of purchase. The second issue were a couple of mechanical issues we discovered after getting the vehicle home. We found the programmable seat buttons did not work and a door panel was loose so we have to take the car back to the dealer to have that fixed. Both were fixed by the dealer but it took 2 seperate trips to get them both fixed. Both trips were an hour out of our day that could have been prevented had the vehicle been properly inspected by the sales staff. Overall it was a good experience and we would buy from this dealership again. I would recommend to Honda of Bartlesville they improve their detail work on new cars and have a salesman, mechanic, detail guy, someone ensure all features of a new car are functional before delivering it to the customer to provide a fully satisfied buying experience. More

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Very good!! Everyone was very nice. Answered all my questions, accounted me in every way. I am a satisfied customer. This is 2nd van I've purchased from this deal Everyone was very nice. Answered all my questions, accounted me in every way. I am a satisfied customer. This is 2nd van I've purchased from this dealer and if I need another car I will come back. More

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Easy, Quick, and Rewarding I have owned Honda’s for many years and since my family is growing this year, my husband and I decided it was time to trade in the 07 Civic Coupe and I have owned Honda’s for many years and since my family is growing this year, my husband and I decided it was time to trade in the 07 Civic Coupe and get something that would better accommodate our family. We knew that we wanted an Accord, but with so many trim levels, I was undecided. When I explained my wants and needs to Beebe and Josh, they helped me narrow my decision down to two trim levels. They were patient, not pushy, and answered all of our questions and I finally decided on the Accord Sport SE. LOVE THIS CAR. Moving on to finance, Dominykas, explained everything very thoroughly and like the others, he was patient and not pushy. Even though it may sound like we had a long day at the dealership, with a couple of phone calls the day before, we were in and out (including test drives, questions and financing) in under an hour! It was nice to have people that took their time and did not pressure us into buying something we didn’t want or need! Thank you Honda of Bartlesville for making this stress free! More

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Pleasant experience buying our CRV Read reviews about Honda online and decided to try one. We had never had a honda or test drove one before. It had everything we were looking for and t Read reviews about Honda online and decided to try one. We had never had a honda or test drove one before. It had everything we were looking for and they had the right color. This dealership had others beat on price. Everyone was friendly, service was great. More

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Customer Satisfaction All the Way! The whole crew at Honda of Bartlesville were professional, friendly, knowledgeable and readily answered all my questions. Jeremy was interested in fin The whole crew at Honda of Bartlesville were professional, friendly, knowledgeable and readily answered all my questions. Jeremy was interested in finding me the right car, not just selling me a car. I love my 2016 Honda Fit EX! Josh was there to answer any questions I had about what's involved in buying a car and Dominykas made it all happen. Great job gentlemen and I will certainly recommend your dealership to others. More

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The car I wanted Josh moved forward with bringing in the car I wanted ever though I said I was still looking at other dealers. David followed up with an email when the Josh moved forward with bringing in the car I wanted ever though I said I was still looking at other dealers. David followed up with an email when the car arrived and we came to terms with a fair price for the car and for my trade. Dom was very good to work with in finance. He was helpful, friendly and not pushy, but just informative, when it came to selling the extended warranty. More

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