Josh is the most amazing salesperson.
Always goes the extra mile and is just a true professional. Extremely knowledgeable and gives you the information and lets you decide. No pressure at
Always goes the extra mile and is just a true professional. Extremely knowledgeable and gives you the information and lets you decide. No pressure at all. Cannot recommend enough.
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by Brian
Jun 06, 2024 -
Oxmoor Toyota responded
Thank you for your fantastic review, Brian! We're thrilled to hear that Josh provided exceptional, professional service with no pressure. We appreciate your high recommendation!
I had a great experience purchasing my 2024 Toyota Rav 4
from Oxmoor Toyota. Everyone was very friendly and helpful.
from Oxmoor Toyota. Everyone was very friendly and helpful.
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by edwinarmoore
Mar 18, 2024 -
Oxmoor Toyota responded
That's wonderful to hear! Enjoy your new Toyota Rav4, and if you ever need anything, don't hesitate to reach out to Oxmoor Toyota.
The dealership is a nice place and they had what I wanted
in stock but not the color. Wanted an extra 2,500 to get a car that was already on the way to hold it for me. The finance guy pushed the paperwork th
in stock but not the color. Wanted an extra 2,500 to get a car that was already on the way to hold it for me. The finance guy pushed the paperwork thru very fast and then put it all on a flash drive for me to review when I got home. Problem is nothing was on the flash drive. I called and left messages but no reply until late the next day. The guy was off Friday so someone could have called me and just let me know. I know what I was supposed to pay for the car, but I don't know if that is what is on the finance papers. I had to take my dad to the hospital so they push it thru really fast and skipped the part where they had the details of the prices. The sales guy was very polite and worked to get things rolling quickly. What they offered on the on-line offer was bogus however and the car was several thousand higher than what the offer was on the online offer.
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by ghvacteck
Nov 27, 2023 -
Oxmoor Toyota responded
Thank you for taking the time to provide feedback on your recent experience at our dealership. We're glad to hear that our inventory met your needs and that our sales team was polite and efficient in assisting you. However, we apologize for the issues you encountered regarding the color availability, the handling of your finance paperwork, and the communication delay. It's important to us that our customers have a clear and transparent understanding of their purchase, and we regret any confusion or inconvenience this may have caused.
We take your concerns seriously and will address them to ensure a more streamlined and transparent process for our customers in the future. Please reach out to me directly at grobertson@oxmoorautogroup.com so we can resolve any outstanding issues regarding your finance paperwork and answer any questions you may have. We value your business and want to ensure your complete satisfaction with your purchase.
Best Regards,
Gabrielle Robertson
Marketing & Social Spokesperson
grobertson@oxmoorautogroup.com
Everyone I worked with were wonderful.
Helpful and efficient. I got a great deal on a great car! Several people have asked where I bought my Corolla and I was happy to tell them. Keep up
Helpful and efficient. I got a great deal on a great car! Several people have asked where I bought my Corolla and I was happy to tell them. Keep up the good work!
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by momcat207
Nov 22, 2023 -
Oxmoor Toyota responded
Thank you for your fantastic review! We're delighted to hear that our team provided helpful and efficient service, and that you're pleased with the great deal on your Corolla. It's wonderful to know you're recommending us to others – your word-of-mouth support is greatly appreciated. We're committed to maintaining our high standard of service and look forward to serving you again in the future. Enjoy your Corolla and safe travels!
Thought my car came with running boards.
Did not. Service department cancels appointments. Very disappointed.
Did not. Service department cancels appointments. Very disappointed.
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by jeffwise3108
Oct 11, 2023 -
Oxmoor Toyota responded
We are sorry to hear of your experience with us. Please contact me at your earliest convenience so I can learn how we can better assist you.
Best Regards,
Gabrielle Robertson
Marketing & Social Spokesperson
grobertson@oxmoorautogroup.com
Very easy to deal with.
Never felt pressured. Appreciated keeping me informed of available inventory.
Never felt pressured. Appreciated keeping me informed of available inventory.
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by Prentner
Sep 11, 2023 -
Oxmoor Toyota responded
Thank you for sharing your experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Although we didn't make a deal, it was a good experience.
The salesman was unlike no other, not overbearing and pushy. Josh McMannis did a great job trying to put a sale together.
The salesman was unlike no other, not overbearing and pushy. Josh McMannis did a great job trying to put a sale together.
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by weedjm
Aug 11, 2023 -
weedjm responded
Great experience
Oxmoor Toyota and specifically Patrick O’Donnel & William
Adrio took great care of me on both my original purchase and my subsequent purchase after my first Tundra blew an engine. Couldn’t be happier with t
Adrio took great care of me on both my original purchase and my subsequent purchase after my first Tundra blew an engine. Couldn’t be happier with the quality of service.
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by swhornback1
Other Employees Tagged:
Patrick O’Donnell, William Adrio
Jul 07, 2023 -
Oxmoor Toyota responded
We are very happy to hear that Patrick and William provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Josh was great and very patient with us the whole day as
I bought my first car. Taylor in finances was also fantastic
I bought my first car. Taylor in finances was also fantastic
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by Shannon.rives
Other Employees Tagged:
Taylor in finances!!
Jun 16, 2023 -
Oxmoor Toyota responded
Hi! We are very happy to hear that Josh and Taylor provided you with such a positive experience while purchasing your first vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Josh was our sales person.
He was fantastic!
Very helpful . It took a little longer than we thought to finish up paperwork, but probably normal. Toyota offers great service a
He was fantastic!
Very helpful . It took a little longer than we thought to finish up paperwork, but probably normal. Toyota offers great service and warranties. This is our first Toyota. We hope it lasts as long as promised. Thank you Josh.
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by alazybeachlife2
Mar 13, 2023 -
Oxmoor Toyota responded
Hi alazybeachlife2, we are pleased to hear that Josh was able to assist you with your vehicle purchase! Congrats and thank you for choosing Oxmoor Toyota for your vehicle needs!