Josh Murrah
Josh Murrah at Landers Toyota NWA

Josh Murrah | Page 9

We Buy Specialist

Landers Toyota NWA

411 South Metro Parkway
Rogers, AR 72758

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223 Reviews
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223 Reviews

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223 Reviews of Josh Murrah

February 04, 2022

Dealership Rating
Employee Rating

Everyone I have had contact with has been very knowledgeable, professional, and interested in taking care of the needs and questions I have concerning my vehicle. More

by BARBSTURDIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnny Guiterez

Feb 07, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate the feedback, and we're glad our team could take care of your needs and answer your questions. We'll see you in the shop next time!

February 01, 2022

Dealership Rating
Employee Rating

Not going back there. I was lied to or they don’t know what they are doing. More

by theamichelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 01, 2022

Landers Toyota NWA responded

We apologize for the interactions that were obviously not to our high standards. We would love more information regarding your last visit with us in order to a) see if we can help with the situation and b) provide better training to our staff. Please email our Service Director, Shawn Wells, at shawn.wells@landerscorp.com and provide us the information about the visit that will allow us to see what we can accomplish. Providing the phone number attached to the account will help immensely, as well. Thank you.

Feb 01, 2022

Landers Toyota NWA responded

Thank you very much for discussing this situation with us. We look forward to helping you in the future and appreciate your great communication.

January 31, 2022

Dealership Rating
Employee Rating

Excellent service and at a fair price. Did their best to resolve the issue quickly. More

by mhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnson, Shawn Wells , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler, Seth Snyder

Feb 01, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate you sharing your feedback, and we'll see you in the shop next time!

January 31, 2022

Dealership Rating
Employee Rating

I was told they were going to need to keep my truck over night for a 25k service that I called weeks in advance to make an APPT. I also told the dealership I had a tire leaking. Once in the shop they said I More

by MATT.MULLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Johnson, Shawn Wells , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Seth Snyder, Taylor Trailor

Jan 31, 2022

Landers Toyota NWA responded

We apologize for the inconvenience, Matt, and definitely do not normally keep 25Ks overnight. You will be hearing from our Service Director, Shawn Wells, shortly, so that we can get some more information and ensure that this does not happen again to you or to someone else.

January 27, 2022

Dealership Rating
Employee Rating

I have been coming to this dealership since 2006 and have bought multiple cars from it and have had them all serviced here. The service is excellent the prices are fair. Great people to work with! More

by Shari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnny Guiterez, Seth Snyder

Jan 31, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate working with you! If there is anything else we can help with, let us know.

January 26, 2022

Dealership Rating
Employee Rating

I really love the service I receive from them. They are always fast, courteous and accommodating. Every employee in the service area are amazing. The shuttle service they provide is always on time dropping More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnson, Shawn Wells , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Seth Snyder, Taylor Trailor

Jan 26, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're thrilled to hear you love the service you received and our team was pleasant to work with. We appreciate the feedback! If there is anything else we can help with, let us know!

January 25, 2022

Dealership Rating
Employee Rating

Wonderful experience. So quick. Everyone was so helpful and kind. Thankful for this experience and more to come! More

by mrslookadoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnson, Shawn Wells , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Seth Snyder, Taylor Trailor

Jan 26, 2022

Landers Toyota NWA responded

That's great to hear! We're happy to hear you had a wonderful experience with us, and we appreciate you choosing us for your service needs! We'll see you in the shop next time.

January 25, 2022

Dealership Rating
Employee Rating

Professional, curtious, fast, reliable, knowledgible, informative, concern, compare prices with other businesses, keep you updated when you having your vehicle serviced. More

by pattiwill4782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnson, Shawn Wells , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Seth Snyder, Taylor Trailor

Jan 26, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate the feedback, and we're glad our team could keep you updated. If there is anything else we can help with, let us know!

January 20, 2022

Dealership Rating
Employee Rating

Great customer service. It was quick. They provided me snacks. I can’t wait to be back More

by John Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnson, Shawn Wells , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Seth Snyder, Taylor Trailor

Jan 20, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We're glad our team could provide great customer service, and we'll see you in the shop next time!

January 18, 2022

Dealership Rating
Employee Rating

The service appointment quick, right on time. I was quickly greeted by the service attendance an lead to the waiting area. More

by MORRISERIC30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnson, Shawn Wells , Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Seth Snyder, Taylor Trailor

Jan 20, 2022

Landers Toyota NWA responded

Thank you for choosing us for your service needs! We appreciate the feedback, and we're glad we could get your Toyota in the shop quickly. We'll see you in the shop next time!

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