Josh Page | Page 2

Look elsewhere. Sold me a known lemon refused to take any responsibility for it. Transmission failed in less than 30 days. It is a known issue for this car but did n Sold me a known lemon refused to take any responsibility for it. Transmission failed in less than 30 days. It is a known issue for this car but did not find out until now. Comes to find out that this car is actually been buy back before so they already knew it was a lemon and still sold it anyhow. You would think that a when you buy a car from an actual big name dealership that you should actually get something that's good and don't have to worry about something breaking in the first 30 days but apparently not. The dealer ship should make good and just buy back this xxx from me but that does not seem to be an option and now I am stuck with a lemon and out a lot of money. Steer clear of this shady dealership! More

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My Third Purchase From This Dealer Many years ago, I purchased my first Ford Taurus from this dealership. Loved that car--drove it many, many miles and no problems! My next car was al Many years ago, I purchased my first Ford Taurus from this dealership. Loved that car--drove it many, many miles and no problems! My next car was also a Ford Taurus. Same dealership. Also problem-free for many years. A few weeks ago, my husband and I decided to get new vehicles. Because I've been so pleased with Blue Springs Ford, that is where I started my search. I'm lucky because Blue Springs Ford is very, very close to my home. Each time I've purchased a vehicle, the experience has been easy-breezy. No high pressure sales pitches. The sales person listens very carefully to what I am looking for (I'm a person who doesn't buy new--preferring a gently used, low mileage vehicle) and then finds me exactly what I had in mind at a great price. What more could you ask? This time, my sales person was Chase Walker. He walked me through the changes that have taken place in mid-sized Fords since my last purchase about 10 years ago. We looked at what was available on the lot and there were several possibilities in the size/price/mileage range I wanted but none had my one extra request (a keypad on the door). I returned home, ate lunch and browsed the used vehicles online and saw one that looked interesting. I called and asked Chase about it--he said they needed to pull that listing because it had just sold earlier in the day. And then he said...."Wait a minute!! I know EXACTLY the right car for you. It was just turned in." So, we drove right back to the dealer and Chase showed us this absolutely perfect Ford Fusion. Price/size/door keypad AND it even had a bunch of extras...like a navigation package, moonroof, heated seats, My Ford Touch package, fancy wheels....nice!!! Before the day was over, that car was mine and I love it. My husband had just purchased a Toyota SUV the day before. So..we've had a lot of experience over the past few weeks with car dealers. Both of us got very lucky because we ended finding exactly what we wanted in one day--at dealers that are truly exceptional. The only difference is, my super dealer is 5 minutes from home while his is all the way across town. Every step of the way, from Chase Walker's help in finding the car and getting the deal made, to the paperwork (Josh Page) and, the visit with Jan Duncan, their inspired choice as concierge--love her--the experience left me smiling. Since the technology has changed a lot over the last 10 years, I came back several days later with some questions. Right away, they found someone to answer my technical questions. Unfortunately I failed to get the names of either the younger tech-savvy guy who answered my phone pairing questions and the gentleman in the service department who helped get the keypad code changed to one that I requested. Both were very knowledgeable. I feel like if I ever have questions, there is support. That is important. The reason I always start my auto search with Blue Springs Ford, is that I find exactly what I want right there. All 3 times, my search ended the day I started. I've never once regretted purchasing from Blue Springs Ford. Friendly, knowledgeable, non-pushy employees who take good really care of their customers. More

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Great Car Buying Experience The New Car sales staff, Kevin our rep and Nick the manager were both very professional and compassionate throughout the entire buying transaction. Th The New Car sales staff, Kevin our rep and Nick the manager were both very professional and compassionate throughout the entire buying transaction. This is the 2nd car I’ve purchased from Kevin and I’ve already told 4 people about my experience. Blue Springs Ford is an AMAZING dealership! More

by klincoln63 Verified Customer Verified Customer

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Good dealership! Might take a few trips. I left a lengthy Google review on this dealership. I copied that here. Went in this Afternoon to look at buying a mustang. Ended up actually mak I left a lengthy Google review on this dealership. I copied that here. Went in this Afternoon to look at buying a mustang. Ended up actually making a purchase. I really like the car and Joey was helpful. He was knowledgeable of the product. The test drive really sold me on the car. I've been wanting a mustang for a long time. It wasn't made known to me until the very end I would be responsible for sales tax. Somewhat my fault I guess for being new to the state. Not to happy about that honestly since I have to come up with 2k in the next month which I definitely can't afford so now I have to try and get a loan for that as well. Yay? Would have been nice to know beforehand and it's keeping me from enjoying the car. Gonna lose some sleep over this one. Update: Contacted and worked it out with the dealership. Enjoying my new Mustang! I can't believe the gas mileage on the Ecoboost! Really glad I went that route with my commute! Thanks Josh and Joey for making it happen! More

by jlb2cb Verified Customer Verified Customer

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Good experience purchasing a user car Our salesperson was very honest, professional, and helpful. Blue Springs Ford's website was up to date, cars were really there that that affiliated a Our salesperson was very honest, professional, and helpful. Blue Springs Ford's website was up to date, cars were really there that that affiliated advertising websites stated were there. All department people were nice and helpful. It was a pleasant buying experience, and we got a great used car. More

by michelecroberts33 Verified Customer Verified Customer

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Loved my experience at Blue Springs Ford! I drove 3 hours from Des Moines to come see and buy a Ford Edge from Blue Springs! Everyone was so amazing and helpful! They have an amazing and respe I drove 3 hours from Des Moines to come see and buy a Ford Edge from Blue Springs! Everyone was so amazing and helpful! They have an amazing and respectful team! Best experience I’ve had at a car dealership in my month long process of visiting multiple dealerships to find my perfect vehicle! More

by Holly Verified Customer Verified Customer

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Awesome dealership Chase, our salesman came in on his day off to help us. Very awesome! Josh, the financial guy made us laugh. Overall just an awesome experience! Chase, our salesman came in on his day off to help us. Very awesome! Josh, the financial guy made us laugh. Overall just an awesome experience! More

by nsaunders01.ns Verified Customer Verified Customer

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Great Experience I had a tremendous experience with Sandy Tresenriter from start to finish. She was very personable and took great care of me as a customer. I apprecia I had a tremendous experience with Sandy Tresenriter from start to finish. She was very personable and took great care of me as a customer. I appreciate the hard work she and the team did for me, and look forward to future interactions with Blue Springs Ford More

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Friendly, Knowledgeable and no pressure. What I appreciated about working with the people at blue Springs Ford was the fact that they were not high pressure, but friendly and very knowledgea What I appreciated about working with the people at blue Springs Ford was the fact that they were not high pressure, but friendly and very knowledgeable about the car I was interested in purchasing. The sales person I dealt with, Sandy Tresenriter made me feel like I was the only person she was helping that day. She remain focused on my needs for the car I was looking for rather than taking other calls or discussions with other people. More

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Great experience buying a car from blue springs ford! Came to Blue Springs Ford to test drive a used Escaoe, was promptly greeted by Emory who listened to what we were looking for and provided options. We Came to Blue Springs Ford to test drive a used Escaoe, was promptly greeted by Emory who listened to what we were looking for and provided options. We set out to buy a used car and Emory showed us used and new....and came back with a price on the new vehicle (customer courtesy car) with 3500 miles that was priced only slightly higher than a used car with more mileage, so it was a no brainer for us. We got just what we wanted, including a lighting metallic blue model with all the bells and whistles we were looking for. We were glad to be able to buy locally in Blue springs, and highly recommend Blue Springs Ford for anyone in the market for a new car! More

by janetbottcher Verified Customer Verified Customer

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