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Josh Pippin

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Josh Pippin | Page 4

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.8

41 Reviews

Overview Reviews (41) Inventory (180)

4.8

41 Reviews

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41 Reviews of Josh Pippin

February 22, 2024

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Employee Rating

Person rotating tires needs to recheck hub caps. Every times i have to secure one Every times i have to secure one More

by ccstuckey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 23, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback. While this is an uncommon instance for our customers, we are thankful you shared these concerns. Unfortunately we cannot identify you by your username and kindly request you to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

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Employee Rating

Great helpful and help remind me for maintenance services, the price is right, and help check the upcoming repairs need services, the price is right, and help check the upcoming repairs need More

by CHERMEVUE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Greg Foster, Eric Cooper, Dakota Jacoby, Levi Hale, Zeb Freter, Auston Foster, Jeff Lauinger , Jeff Lee

Helpful 0

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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

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Employee Rating

Josh was very helpful and honest about repairs needed and was able to get the Truck back a day ahead of time! was able to get the Truck back a day ahead of time! More

by JEREMY LOTT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 21, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback, Jeremy! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Josh was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

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Employee Rating

Jim Norton has always taken care of my Tundra and has done an excellent job each time. done an excellent job each time. More

by TOMMYR68

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback, Tommy. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

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I have really appreciated the speedy response time and personal attention on a really short notice on my part. GREAT!! personal attention on a really short notice on my part. GREAT!! More

by janssenmd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Lee

Helpful 0

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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

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Able to help me quickly. Communication was great. Plenty of friendly employees to assist me! Communication was great. Plenty of friendly employees to assist me! More

by Rose Ann

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Rose, thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

February 16, 2024

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Employee Rating

I've had three Toyota's and Jim Norton has taken care of me since 1996. It's a great dealership and Josh Pippin is the best service advisor!! me since 1996. It's a great dealership and Josh Pippin is the best service advisor!! More

by BJWOHL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Courtney, Jim Norton Auto Group

February 12, 2024

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Employee Rating

While all dealerships are more expensive than generic service garages, the overall quality of work and parts is far better. There are some things which the "shade tree mechanic" at home may be able to do service garages, the overall quality of work and parts is far better. There are some things which the "shade tree mechanic" at home may be able to do himself, but with most modern vehicles, the major items are best left to the ones who know those vehicles best. Jim Norton Toyota is my choice for anything I can't do or don't want to attempt to do. Courtesy, professionalism, quality parts and workmanship are what I've always received at Jim Norton Toyota. Josh Pippin has helped me through many service issues and I'll be sure to ask for him in the future. Ben Bancroft More

by BENOKATC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dakota Jacoby

Helpful 0

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Feb 13, 2024 -

Jim Norton Toyota Tulsa responded

First and foremost, thank you for stopping by to leave this incredible review! Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Josh assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Courtney, Jim Norton Auto Group

February 12, 2024

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Employee Rating

Those two assistants Josh & Jeff they are professional service people awesome representation for Jim Norton, I've had Josh as my assistant before so I was glad to see Jeff was stationed next to Josh. On service people awesome representation for Jim Norton, I've had Josh as my assistant before so I was glad to see Jeff was stationed next to Josh. Only because I expect the same quality of service that Josh gave me from Jeff. That type of consistency in customer service is the reason why keep returning to Jim Norton Toyota More

by MCCONNELLSHAW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes , Jeff Lee

Helpful 0

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Feb 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

June 21, 2022

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Employee Rating

Everyone has been very good to us we have been buying from JN since 1981 from JN since 1981 More

by Lana

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Craddock

Helpful 0

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Jun 22, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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