Josh Rice | Page 14

Exceptional service as always! Highly recommend to family and friends. Nice, kind, and professional each visit! Highly recommend to family and friends. Nice, kind, and professional each visit! More

by CLLONG13 Verified Customer Verified Customer

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I've been buying cars from them for at least 8 years. All the cars in my driveway were purchased from Gastonia Dodge All the cars in my driveway were purchased from Gastonia Dodge More

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The dealership was great to work with. My salesman was even better! He made me feel like the car was mine without any pressure. He laid out the price and my options with out any hesitation. Great personal even better! He made me feel like the car was mine without any pressure. He laid out the price and my options with out any hesitation. Great personality but most of all very knowledgeable about the vehicles he sells! Will come again! More

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Daniel and everyone else in the dealership went above and beyond to make the buying experience easy and enjoyable. I have already recommended that several people come and ask for Daniel! beyond to make the buying experience easy and enjoyable. I have already recommended that several people come and ask for Daniel! More

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Daniel was great. He was energetic and friendly, making the entire sales process feel smooth and effortless. He showed a lot of knowledge on the sales process and shared some tips on when to buy versus whe the entire sales process feel smooth and effortless. He showed a lot of knowledge on the sales process and shared some tips on when to buy versus when to lease which I really appreciated. The negotiation was fast and friendly and we quickly reached a win/win situation for both parties. My wife will be looking for a new vehicle soon and we will be sure to come back to Daniel again as well as recommend him to friends and family. More

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I made an appointment for Thursday to have my Jeep Compass looked at. My car and steering wheel would start to shake while accelerating, and occasionally the car would start jerking while driving. The Compass looked at. My car and steering wheel would start to shake while accelerating, and occasionally the car would start jerking while driving. They drove the car into the service department to check out what was going on. The service advisor Josh came to tell me that it was the tires causing the issue. The mechanic said everything else looked fine. I have never had tires on any of the vehicles we have owned to cause this issue. I drove my car three hours from home to work in another location. The issue started to get worse, and the car started to develop a grinding and clicking noise. I took the car to the Jeep Dealership in Fayetteville to have it looked at again. I left the car there for them to look at it. Luckily my sister lived in a neighboring town, and she could pick me until they figured out what was going on. They call me a couple hours later to tell me they have found the problem. The right axle shaft was failing. The Compass has less than 27k miles on it, and I've not even had it two years. I'm not a rough on the car. I try to avoid potholes that I know about on roads I take for work. I'm careful driving over speed bumps. I take the car in for recommend maintenance. I shouldn't be having these types of issues. If that part had gone out while I was driving, it could have caused me to lose total control of the vehicle. I called to talk the Gastonia service department about what was found, and the concern I had about what could have happened. They were very nonchalant about the situation. I was just brushed off. I was not given a service loaner because all the service loaners had been taken. I don't know when I will be getting a car to drive, so I can get back to work, and back home. This is not the first issue I've had with the car. A year ago to this month the rear differential was having issues. The second time we brought the car in the had to replace it. It still makes a roaring noise when I'm driving after being replaced. We brought it back to have it looked at. We were told that's the way it's suppose to sound. If it bothered us just to turn the radio up. Honestly, I'm scared to drive this car when they get it fixed. What is going to go wrong with it next? Is it going to leave me stranded on the side of the road? Is it going to cost me, or a member of my family's life? I have never had a car that is having big issues this early into ownership. More

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Josh is very knowledgeable and always extremely helpful whenever I go in for service on my Jeep. He is always a pleasure to work with. whenever I go in for service on my Jeep. He is always a pleasure to work with. More

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he was very pleasant and on top of things answered all questions and was very knowledgeable. Very Patient and a joy to work with them all. questions and was very knowledgeable. Very Patient and a joy to work with them all. More

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When I walked into the Dodge dealership and Gastonia to have my truck serviced I had no intentions of buying a new truck. But Donte caught my eye looking at a red Dodge 1500 big horn. And he convinced me t have my truck serviced I had no intentions of buying a new truck. But Donte caught my eye looking at a red Dodge 1500 big horn. And he convinced me to look at it and take it for a drive I fell I with it. And bought it. Don day did a super job of filling me in on all the accessories on the truck and made the deal with the service manager to make a deal for me he did a super job I’d recommend them to anybody thanks MIKE FLANIGAN More

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