Josh Scott | Page 4

Had some problems with the work not getting done last week due to a parts issue. The service department rapidly located the parts and scheduled the work for yesterday. Brought my 2021 Acadia to the sho week due to a parts issue. The service department rapidly located the parts and scheduled the work for yesterday. Brought my 2021 Acadia to the shop early Wednesday morning, used the courtesy driver to bring me home and to bring me back when the work was complete. All work was complete and my vehicle returned around lunch. Rusty Drewing redeemed themselves. More

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Scheduled service for 9:15 AM three weeks in advance. Was assured all parts were available. Dropped car off at 8:AM. Called at 1:30 PM was informed no work had been started and that parts were not ava Was assured all parts were available. Dropped car off at 8:AM. Called at 1:30 PM was informed no work had been started and that parts were not available. Why I wasn't told before left the car there all day is beyond comprehension. Would rate zero stars if I could. More

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So disappointed. Bought my new GMC Acadia almost a year ago. It was missing chips for heated/cooled seats, heated steering wheel, and parking assist. Got the chips Bought my new GMC Acadia almost a year ago. It was missing chips for heated/cooled seats, heated steering wheel, and parking assist. Got the chips for the seats but STILL WAITING on the others. No Parking Assist?!?!? All I keep being told is 'Sorry about that'. So now if I want to trade this in it will be worth far less without Park Assist?!?!? Not to mention I paid for and WANT park assist. The new vehicles on the lot have all of their chips. Why am I still waiting? Honestly, have no other issues with Rusty Drewing. Just want what I paid for and was promised. More

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My salesman was top notch. He helped me with all the details of learning all the settings and gadgets! He even talked to OnStar and Sirius with me! The service department is He helped me with all the details of learning all the settings and gadgets! He even talked to OnStar and Sirius with me! The service department is easy to work with and always has my vehicle ready on time, as busy as I am that is super appreciated. More

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Fast and easy! The crew at Rusty Drewing is a group of professionals! Thanks guys! The crew at Rusty Drewing is a group of professionals! Thanks guys! More

by jason@builddocc.com Verified Customer Verified Customer

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This is the second car we have purchased from Ricky. If we could give him more than 5 stars we would. He has taken care of us every step of the way from the sale to the delivery. We couldn’t ask for If we could give him more than 5 stars we would. He has taken care of us every step of the way from the sale to the delivery. We couldn’t ask for a better salesman & will continue to use him for our next purchase! He is awesome!! More

by cunningjudy Verified Customer Verified Customer

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