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Josh Utley
Josh Utley
Service Manager
Earnhardt Chrysler Jeep Dodge Ram
1521 East Drivers Way
Gilbert, AZ 85297
5 Reviews
5 Reviews of Josh Utley
March 13, 2026
On our 1st service and tire rotation on our company’s new 26 Dodge ProMaster van after we left the dealership the check tire light came on the technician that rotated the tires had put 80 psi in the front a 26 Dodge ProMaster van after we left the dealership the check tire light came on the technician that rotated the tires had put 80 psi in the front and 65 psi in the rear we called the service dept and notified them of the mistake but because we were ten miles away we took the van home and fixed it ourselves. On the 2nd service and tire rotation when we pulled in we was greeted by Chynna Kohler she asked us what she could do for us today we explained to her what had happened with the last service she made a note and took the van back she notified the technician of what had happened and to make sure the tires had 65 in the front and 80 in the back, after the service was completed we took the van and headed home we got about a mile from the dealership and the check tire light came on the front tires had 85 psi rear had 70 psi in rear then the check engine light came on we turned around and went back after getting out of the van to talk to the greeter we noticed oil was pouring out underneath the van, the technician had forgotten to tighten the oil filter and put the tire pressure backwards again. 80 front 65 rear. Chynna was very helpful and even drove us to lunch because the shuttle van was not available while the shop manger took care of the van. It took approximately 6 hrs for this service, the shop manager gave me a coupon for a free car wash at a place around the corner but they didn’t take it because the van was too tall and wanted to charge over $100 for a wash. But we highly recommend recommend Chynna Kohler for a raise. More
by McBrides
Other Employees Tagged: Chynna Kohler
September 20, 2024
I have been buying from Earnhrdts for 25 years. I have been using Sean Plunkett as a salesman for over 13 years. I bought 3 vehicles in one day once . No matter when I want to look at something Se I have been using Sean Plunkett as a salesman for over 13 years. I bought 3 vehicles in one day once . No matter when I want to look at something Sean makes it work. More
by jfranch4
Other Employees Tagged: Sean Plunkett
June 22, 2024
BEWARE! Missed the issue with my vehicle, tried to charge me for a catalytic converter, had to take it to a Big-O to find out I had a transmission issue - D Missed the issue with my vehicle, tried to charge me for a catalytic converter, had to take it to a Big-O to find out I had a transmission issue - Dodge then refused to fix it, told me to take my business elsewhere, then CHARGED ME to put my car back together!?!?! The way I brought it in! I will NEVER do business with Dodge, Earnhardt or any of these money grubbers!!! BEWARE!!!! More
by seandillinghamactor
Other Employees Tagged: Tiana Dela Cruz
March 05, 2024
This dealership, didn't disclose the fact that a jeep we bought had major engine work done. The heads had been replaced with under size heads from a challenger. I had to have the engine replaced. Now I was bought had major engine work done. The heads had been replaced with under size heads from a challenger. I had to have the engine replaced. Now I was given an appointment for 9 am to check why the airbag light came on. I waited 3 weeks for the appointment, I brought the jeep in and was told it would be 3 to 4 days before they could even look at it. This is are only vehicle. This dealership is a joke, be careful of their dealership More
by Mchuff58
Other Employees Tagged: Marvin Bolanos
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