Josh Weidman

One of the best experiences I have had shopping for a new vehicle! I highly recommend this dealership. The sales manager Tim, Hayden, and finance person were all a pleasure to work with!! vehicle! I highly recommend this dealership. The sales manager Tim, Hayden, and finance person were all a pleasure to work with!! More

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Best buying experience ever. Sales person, Ryan, helped me find exactly what I was looking for and worked with me on the pricing. Ryan also helped with questions days after I mad Sales person, Ryan, helped me find exactly what I was looking for and worked with me on the pricing. Ryan also helped with questions days after I made the purchase. It really helps to have a sales person who knows the product. More

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Mike Black was the best car dealer I've ever dealt with! Honest, nice, and truly helpful. He even came in on his off day after surgery to get me the car! Absolutely the definition of going above and beyond! Honest, nice, and truly helpful. He even came in on his off day after surgery to get me the car! Absolutely the definition of going above and beyond! Highly recommend! Lastly, in the finance department, Josh Weidman was super friendly and professional! Everybody I dealt with was amazing. More

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I had the best car buying experience with Jaden and could not be happier with my purchase. not be happier with my purchase. More

by Kaseysmith Verified Customer Verified Customer

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Brayan Baez was professional and courteous. He made the whole process pretty fast and efficient. He made the whole process pretty fast and efficient. More

by may20m25 Verified Customer Verified Customer

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I bought several vehicles here. I have them serviced here as well. Good people to work with. I have them serviced here as well. Good people to work with. More

by steevh1 Verified Customer Verified Customer

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If I could give zero stars, I would. My experience with Ford of New Port Richey has been nothing short of a nightmare, and I feel compelled to share the details so other customers know e My experience with Ford of New Port Richey has been nothing short of a nightmare, and I feel compelled to share the details so other customers know exactly what they may be walking into. Timeline of Events • My vehicle (2016 Ford F-150) was at this dealership from July 2 through August 22, 2025 — a staggering 52 days — for a repair that should have taken no more than six hours. • Throughout this period, I received little to no communication, constant delays, and multiple misrepresentations regarding the status of the repairs and my extended warranty (which I purchased directly from this dealership). • Upon picking up my vehicle, not only were several services incomplete or improperly done, but I also discovered a brand-new front-end noise clearly caused by their work, leaving the truck unsafe to drive. Specific Issues 1. Oil Change – Invoiced but Never Performed - The service oil light was still on when I picked up the truck. - No service decal was placed for the next interval. - When questioned, the service advisor falsely stated “there’s no way to verify” whether the oil was changed, which is untrue — a simple dipstick or filter check would confirm it. - They reset the oil light and affixed a sticker, despite never performing the service. - Photos prove the filter was never replaced, yet I was billed for a Motorcraft filter. This is blatant misrepresentation and billing for work not performed. 2. Rack & Pinion Replacement – Alignment Never Performed - I specifically requested an alignment to be done. - No documentation was provided despite repeated requests. - The truck now pulls to the left, confirming no alignment was completed. - Alignment specs, service dates, and technician records have been withheld to this day. 3. TPS Sensor Replacement – Improper Completion - TPS sensors were replaced under warranty, which required unseating the wheels. - Standard procedure requires rebalancing afterward, yet this was skipped. - The truck now has a vibration that did not exist before their service. - No proof of balancing or technician notes have been provided. 4. Multi-Point Inspection – Never Documented - Invoice reflects a “multi-point inspection” was done. - No findings (brake/disc wear, fluid levels, tire tread, etc.) were ever provided. - Multiple requests for the documentation have been ignored. 5. Warranty & Service Delays – Mishandled - I purchased an extended warranty through this dealership. - Mismanagement of the contract delayed repairs for over six weeks. - I received no written explanation, no timeline, and no loaner vehicle. - I was without my vehicle for over two months, incurring significant personal and financial hardship. Concerns • This dealership has billed for services not performed. • Repairs that were done were incomplete or done incorrectly, creating new safety issues. • Documentation was either falsified or withheld, raising serious concerns about recordkeeping and transparency. • Customer service has been dismissive, evasive, and in some cases, outright dishonest. Aftermath I repeatedly requested written confirmation of their verbal promise to reimburse me for having the services corrected at another shop. To date, nothing has been provided. Communication has now gone completely silent. Because of these actions, I have filed complaints with: • The Florida DMV (which oversees dealership licensing) • The Florida Department of Agriculture & Consumer Services • Pasco/Pinellas County Consumer Protection • Ford Corporate and Fidelity Warranty Services Bottom Line This dealership has demonstrated a pattern of misrepresentation, failure to perform contracted work, and potentially fraudulent billing. Beyond the inconvenience, this has created new mechanical issues, safety concerns, and financial loss. If you value honesty, safety, or even basic competence, I urge you to avoid Ford of New Port Richey at all costs. More

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If it wasn't for Ryan Richard we wouldn't have purchased a truck here and this is the 2nd purchase from this dealer. Trucks with recalls on the lot & website for long time but unavailable for purchase! We a truck here and this is the 2nd purchase from this dealer. Trucks with recalls on the lot & website for long time but unavailable for purchase! We got word salad from Mgt about why the truck we actually bought wouldn't come close to what the 'unavailable' recalled one was priced at. Same year, same items. Ryan went and got same truck from another dealer had to add things that were supposed to be on it. Ryan went above and beyond for us and we only purchased due to his diligence and helpfulness on getting exactly what we wanted. ONLY if Ryan was still there would we return for a new vehicle. Don't put a vehicle out there that you can't sell, Ford, without having the recall solution completed, that's on you! More

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I was shopping for a new or used Ford F-150 when I met Dominik Menech, a salesperson at Ford of Port Richey. From the moment I arrived, Dominik stood out—he had the truck I was interested in ready for me Dominik Menech, a salesperson at Ford of Port Richey. From the moment I arrived, Dominik stood out—he had the truck I was interested in ready for me to inspect, and he took the time to get to know both my wife and me. We reviewed all the features and benefits of the vehicle to ensure it checked every box. Although we initially couldn’t come to an agreement on my trade-in value and the overall price with the General Sales Manager, Dominik didn’t give up. He followed up consistently—but never pushy—and was always looking for ways to move the deal forward and earn my business. Honestly, if it weren’t for Dominik’s professionalism, persistence, and follow-through, I probably wouldn’t have purchased the truck from Ford of Port Richey. He kept his word and delivered on everything he promised. I also want to give a shoutout to Josh, our finance manager. He thoroughly explained all the financing options and add-ons, making sure we felt confident in every decision. Thank you, Dominik and Josh, for your outstanding service. I’m very happy with my purchase and truly appreciate the way you handled everything from start to finish. More

by corsettibob Verified Customer Verified Customer

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Dealt quite fair with me and Jaden went above and beyond to facilitate the smooth transaction from trade to sale to facilitate the smooth transaction from trade to sale More

by bklyncop86 Verified Customer Verified Customer

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