Joshua Brayman | Page 3

Jhett and the tech did a great job. there was a recurring software issue that was completely taken care of. there was a recurring software issue that was completely taken care of. More

by mc55capital Verified Customer Verified Customer

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Great service! Joshua was great all the way around my appointment. Good atmosphere and fun exploring your newly remodeled facility. Joshua was great all the way around my appointment. Good atmosphere and fun exploring your newly remodeled facility. More

by LIONSGATE1 Verified Customer Verified Customer

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We scheduled an appointment to have our air conditioner serviced. Two days later it was not done (they did some other minor work including an oil change). We picked up the car and scheduled a second appoin serviced. Two days later it was not done (they did some other minor work including an oil change). We picked up the car and scheduled a second appointment the following week. After two days it was not done--they needed to order parts (this revelation took four days!) The service rep said he would call when the parts came in. We picked up the car. Never got the call (that service rep left the company). We made a third appointment to have the service but only after it was confirmed that the parts were in and ready for install since we did not want to lose use of the car for more than a day. We brought the car in and (you guessed it) the service was NOT done that day. Finally, on the sixth day the service was complete. The final service rep (Josh) was as helpful as he could be. This is our typical experience with Gebhardt BMW service. No matter the service required, it always extends to one or two additional days. Very frustrating. More

by ANDREW.SMOLEN Verified Customer Verified Customer

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Michael is amazing , Kaan too ! My highest compliments ! I love this dealership ! Great management and incredible professionalism My highest compliments ! I love this dealership ! Great management and incredible professionalism More

by WYCKOFFWENDY Verified Customer Verified Customer

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Josh provided very good customer service and communication regarding updates on my car’s status communication regarding updates on my car’s status More

by __ Verified Customer Verified Customer

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I love the convenience to drop off my car and then pick it up in the evening; unfortunately I didn’t get a full diagnosed of all the items that were wrong, but I was able to get peace of mind by the infor it up in the evening; unfortunately I didn’t get a full diagnosed of all the items that were wrong, but I was able to get peace of mind by the information received from my tech person or service advisor. More

by ESTHERDJ28 Verified Customer Verified Customer

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I receive Amazing every time I need my car to be taken in for anything. for anything. More

by DESIREEANNDURAN Verified Customer Verified Customer

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We had asked online and in person to check the tire pressure sensors as they are not registering correctly. This was not noted, nor was it done. The tire pressure sensors are still not accurate. pressure sensors as they are not registering correctly. This was not noted, nor was it done. The tire pressure sensors are still not accurate. More

by LORI.APPLE Verified Customer Verified Customer

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Great service, unfortunately the timeline was a little delayed but it was still a quick turn around once the work started. The video taken about my car was extremely helpful and I enjoyed the detail put i delayed but it was still a quick turn around once the work started. The video taken about my car was extremely helpful and I enjoyed the detail put into it. More

by CBARBAR Verified Customer Verified Customer

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