The worst service in tucson I have a 2022 jeep cherokee x
and after a year making a noise in front every time I take it in they say they hear it but don't know what it is they say they need it for 72 hours j
and after a year making a noise in front every time I take it in they say they hear it but don't know what it is they say they need it for 72 hours just to diagnose it with no rental car finally gave up and said go ahead also had a visor fall of so they said they would order it and they never did and never got to schedule a appointment I've been nice to them every time and now tired of it will never buy a car from them they sold me a lemon and don't care
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by swisher87
Service Price Transparency
Jul 30, 2025 -
Larry H. Miller Chrysler Jeep Tucson responded
I’m truly sorry for the ongoing issues with your Jeep and the delays in diagnosing and addressing the problem. Feeling like your concerns weren’t taken seriously and having to wait without proper updates is understandably upsetting. We want every visit to be straightforward and efficient, and clearly, that wasn’t your experience. If we haven’t already reached out to you or resolved this, please contact me directly so we can review what happened and ensure a better experience moving forward. - Joe Owens, General Manager, 520-258-6036
Jul 18, 2025 -
swisher87 responded
The worst service in tucson I have a 2022 jeep cherokee x and after a year making a noise in front every time I take it in they say they hear it but don't know what it is they say they need it for 72 hours just to diagnose it with no rental car finally gave up and said go ahead also had a visor fall of so they said they would order it and they never did and never got to schedule a appointment I've been nice to them every time and now tired of it will never buy a car from them they sold me a lemon and don't care
My service was poor, but when I went to Joe Owens, the
general manager things got done right and done fast. Super service recovery!
general manager things got done right and done fast. Super service recovery!
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by alex
Service Price Transparency
Sep 06, 2024 -
Larry H. Miller Chrysler Jeep Tucson responded
Alex, thank you for your feedback and for allowing us to make things right, I was happy to assist. If you need anything further, please feel free to reach out to me directly. I look forward to ensuring your future experiences with us are always great. - Joe Owens, General Manager, (520) 258-6002
Incredibly kind and quick service when our car broke down
while we were visiting from out of town!
while we were visiting from out of town!
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by ksc
Service Price Transparency
Apr 06, 2024 -
Larry H. Miller Chrysler Jeep Tucson responded
Thanks ksc, what a great review we do work hard to make it right, larry Watts GM
Josh did a great job explaining the process and options
in meeting my needs. Very professional and pleasant!!! Couldn't have had a better experience!!
in meeting my needs. Very professional and pleasant!!! Couldn't have had a better experience!!
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by rmaier51
Service Price Transparency
Jan 26, 2024 -
Larry H. Miller Chrysler Jeep Tucson responded
Hello maier51, we appreciate the 5-star thanks for letting everyone know we are professional in our work and treatment of guests, Larry Watts GM
Friendly staff, excellent service department, keeping the
client informed about their vehicle.
Highly recommend this company for your automotive needs. Josh is a very good service advisor
client informed about their vehicle.
Highly recommend this company for your automotive needs. Josh is a very good service advisor
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by jeffmccall02
Service Price Transparency
Jan 25, 2024 -
Larry H. Miller Chrysler Jeep Tucson responded
thanks jeffmccall02 we appreciate the excellent 5 star rating, Larry Watts GM
Josh is a fantastic service writer and really knows how
to take care of new customers.
to take care of new customers.
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by koenig0005
Service Price Transparency
Jan 22, 2024 -
Larry H. Miller Chrysler Jeep Tucson responded
Thank you koenig0005, we agree Josh is fantastic so are you.. Larry Watts GM
Was able to make my appointment on line, showed up and
only waited 2 hours for service. While waiting, was offered Coffee, water, and snacks. I was able to do some work on my laptop while waiting and didn
only waited 2 hours for service. While waiting, was offered Coffee, water, and snacks. I was able to do some work on my laptop while waiting and didn’t miss a beat.
Thanks to the service staff at Larry H Miller.
Big shout out as well to Josh, he helped me order my 2024 Jeep Wrangler Rubicon!!
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by Dave.patnaude
Service Price Transparency
Other Employees Tagged:
Ruben Guayante
Friendly service, comfortable waiting area, Josh was very
bellflower and informative. Appreciate the help today.
bellflower and informative. Appreciate the help today.
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by juliestephens425
Service Price Transparency
Jan 11, 2024 -
Larry H. Miller Chrysler Jeep Tucson responded
Thank you for the great rating, we appreciate you Larry Watts GM
Josh at the service department made my oil change
experience exceptional. His helpful and kind approach, along with explaining the process thoroughly, made me feel at ease. I appreciated being kept u
experience exceptional. His helpful and kind approach, along with explaining the process thoroughly, made me feel at ease. I appreciated being kept updated throughout the service, creating a positive and customer-oriented experience.
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by Favela73angelic
Service Price Transparency
Jan 06, 2024 -
Larry H. Miller Chrysler Jeep Tucson responded
Hello Favela73angelic, we appreciate the 5-star rating, Larry Watts GM
Superb customer service and quite efficient.
Kudos to Josh and the entire crew there at Larry H. Miller Chrysler Jeep.
Kudos to Josh and the entire crew there at Larry H. Miller Chrysler Jeep.
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by Michael Brescia
Service Price Transparency
Jan 05, 2024 -
Larry H. Miller Chrysler Jeep Tucson responded
Thanks Michael, Josh works hard to give superb service, larry Watts GM