Joshua Merrill | Page 3

Always easy to get in, and exceptional results. Howard is super easy to work with Howard is super easy to work with More

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Horrible service. Long waiting time and won’t take responsibility for things caused by their mechanics. Long waiting time and won’t take responsibility for things caused by their mechanics. More

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The dealership recently completed our first service on a new jeep. They were easy to work with, had great communication, and got our vehicle in quickly. Thanks! new jeep. They were easy to work with, had great communication, and got our vehicle in quickly. Thanks! More

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Second time in for the same noise they've replaced parts of two different ends of my vehicle it's still making the same noise when it accelerates they want to get it back in for a third time so they can try of two different ends of my vehicle it's still making the same noise when it accelerates they want to get it back in for a third time so they can try and figure out the problem I'm pretty sure it's the transmission and they're trying to change anything and everything that's cheap cuz it's under warranty recommend don't deal with lithia you definitely can't trust their service department More

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They do a great job, BUT when I picked up my jeep they said I need to get my tires rotated. I wish they would have called me and asked if they could rotate my tires while doing an oil change. Now I have t said I need to get my tires rotated. I wish they would have called me and asked if they could rotate my tires while doing an oil change. Now I have to make another appointment to rotate the tires. This would be a great benefit for the working person. More

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We take our 2021 Challenger Scat Pack Widebody and the 2022 TRX here for service. They always get us in quickly and finish the services fast. Highly recommend. 2022 TRX here for service. They always get us in quickly and finish the services fast. Highly recommend. More

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This dealership has always provided quality work on my trucks. Their integrity is equally exceptional and fair with prices. trucks. Their integrity is equally exceptional and fair with prices. More

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Great customer service take a while out of their way to make sure that you are taken care of. make sure that you are taken care of. More

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Took my 2019 Dodge journey in because it was making a humming or buzzing noise during acceleration they told me it was the power steering pump and it needed replaced and it would take one day in the proc humming or buzzing noise during acceleration they told me it was the power steering pump and it needed replaced and it would take one day in the process of replacing it they broke something on the exhaust and they had my car for almost 3 weeks I get it back it's still making the same noise they replaced something that there was nothing wrong with took it to my own mechanic who told me that it's the start of it having tranny problems gears slipping the noise obviously is happening in between shifting when it disengages one gear and re-engages the next I take it back they've had it for almost another 3 weeks when I stop in to talk to them about it they tell me they don't think the transmission is the problem I've explained to them that it's obviously the transmission when it's disengaging and engaging gears they just keep telling me they're trying to figure it out do not trust lithia service department they will fix parts on your car that are perfectly fine and don't need replaced and ignore the actual problem More

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work was done as requested, through inspection revealed some additional problems needing attention. Kept me informed some additional problems needing attention. Kept me informed More

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