Joshua Smith

Took care of my oil change and recall issues in a timely manner. Seating area is comfortable and they put out cookies. Just needs some charging stations for phones/laptops (was there nearly 3 hours). manner. Seating area is comfortable and they put out cookies. Just needs some charging stations for phones/laptops (was there nearly 3 hours). More

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I recently purchased a set of four new tires for a Ford bronco. The experience was fine except I’m just about 100% sure that lightly used tires were put on my vehicle rather than four new tires which is wh bronco. The experience was fine except I’m just about 100% sure that lightly used tires were put on my vehicle rather than four new tires which is what I paid for. At this point I don’t really trust that I’m getting the products or the service that I’m paying for. More

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Josh and the Ford team worked to find an electrical issue. They are hard to find. The car is bad and they tried. issue. They are hard to find. The car is bad and they tried. More

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Luis was excellent at taking care of all my cars needs, and took the time to explain the step by step process and how long it would be. and took the time to explain the step by step process and how long it would be. More

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The scheduling process started out rough with securing a loaner. After that was resolved this was my best experience with service at Mergado. They went above and beyond to make the process fast and pleas loaner. After that was resolved this was my best experience with service at Mergado. They went above and beyond to make the process fast and pleasant. I forgot some items in the loaner and they quickly called and went out of theor way to return them to me. The communication was the best it has been since I have been servicing my car here. Hope it continues More

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Very clean respectful and quick service very helpful and knowledgeable will go back all the time knowledgeable will go back all the time More

by senadkraja Verified Customer Verified Customer

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great job by randy! !! great job by randy!!! great job by randy!!! great job by randy!!! !! great job by randy!!! great job by randy!!! great job by randy!!! More

by Thomas.G.Fabbrini Verified Customer Verified Customer

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good service good attention nice waiting rooms good courtesy good mechanic good deals good offer courtesy good mechanic good deals good offer More

by ss_7404 Verified Customer Verified Customer

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Great communication with service department -pick up and delivery of car greatly appreciated. Thank You! delivery of car greatly appreciated. Thank You! More

by katekollar Verified Customer Verified Customer

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randy in service goes above and beyond , great place to deal with. we will be coming back to have any service related issues. deal with. we will be coming back to have any service related issues. More

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