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Joshua Smith
Joshua Smith at Murgado Ford of Chicago

Joshua Smith | Page 6

Service Advisor

Murgado Ford of Chicago

2501 N Elston Ave
Chicago, IL 60647

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4.1
57 Reviews
4.1

57 Reviews

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57 Reviews of Joshua Smith

February 25, 2025

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Employee Rating

Very professional highly knowledgeable staff, quick and thorough response, reasonable charges. One thing though please improve telephone contact. lmpossible to reach anyone in the company unless customer More

by Connietriggiano
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enrique Rodriguez, Ryan Hayes , April Lawshea, Ricardo Mendoza, Kaleb Ortiz, Ryan White - excellent rating!!!

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Feb 26, 2025

Murgado Ford of Chicago responded

This is great feedback -- thanks for taking the time to post your review. We’re glad you had a positive experience with our staff and that we met your expectations. We also appreciate your suggestion about improving telephone contact. We understand how important it is for first-time customers to easily reach the right person, and we’ll work on improving that process. Thank you for bringing it to our attention!

February 19, 2025

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Fantastic service like always and I’ll always go there, happy to help, thank you More

by Julio.Garcia2
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay , Aimmey Garcia, Jessica Hernandez, April Lawshea, Philip Mugan, Kaleb Ortiz

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Feb 20, 2025

Murgado Ford of Chicago responded

We appreciate your loyalty! Thanks for your kind words—we’re always happy to help!

February 17, 2025

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Good service and communication; Josh was great and check-out assistance was very considerate of the customer. More

by cwilson
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Ortiz

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Feb 18, 2025

Murgado Ford of Chicago responded

Thank you for your kind words! We're happy to hear Josh provided great service and that the check-out process was smooth. We appreciate your feedback and look forward to assisting you again!

February 14, 2025

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Employee Rating

Good communication. Comfortable environs. Friendly and attentive staff beyond the one directly assisting me. Kudos. More

by Michaelavernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hayes , Mikelle Lyons

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Feb 18, 2025

Murgado Ford of Chicago responded

Thank you for your kind words! We're glad to hear you had a positive experience with our communication, staff, and overall environment. We appreciate your feedback and look forward to assisting you again!

February 12, 2025

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Quick, efficient service. I was pleased with the process. I will recommend them to friends and family. More

by steelzombies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aimmey Garcia

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Feb 13, 2025

Murgado Ford of Chicago responded

Thank you for your kind feedback! We’re glad to hear you had a quick and efficient experience. We appreciate your recommendation and look forward to assisting your friends and family in the future!

February 03, 2025

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Prompt courteous service. The advisor was extremely professional and took care of all my vehicle’s needs. Service was performed quickly and reasonably. More

by joenesta
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aimmey Garcia

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Feb 13, 2025

Murgado Ford of Chicago responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our service team. It’s great to know that the advisor was able to take care of your vehicle’s needs efficiently and professionally. We’re always here to help, and we look forward to providing you with excellent service again in the future!

January 31, 2025

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Best service I've ever had on a car! Incrediblly efficient, friendly, kind staff. So grateful!! More

by KathrynGoetzke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Mckay, Marta Garcia , Aimmey Garcia, Jessica Hernandez, April Lawshea, Mikelle Lyons, Philip Mugan, Kaleb Ortiz

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Jan 31, 2025

Murgado Ford of Chicago responded

Thank you for your wonderful feedback! We're thrilled to hear you had the best service experience with us. Our team takes pride in being efficient and friendly, and we truly appreciate your support. Looking forward to serving you again!

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