Joshua Struthers | Page 2

Roseville is my go-to dealership for getting my car serviced. Josh was really kind and helpful. I had a service contract with another company and he handled it with ease. I also like the video asse serviced. Josh was really kind and helpful. I had a service contract with another company and he handled it with ease. I also like the video assessment of your car this facility provides. Accountability, customer service, and great results is all you can really ask for when getting your car done. More

by daryl Verified Customer Verified Customer

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We love the service department at Mazda Roseville - always so helpful and quick! Love all the communication and flexibility! always so helpful and quick! Love all the communication and flexibility! More

by courtneyloveday Verified Customer Verified Customer

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The service department does a great job at providing timely, courteous, and affordable service. The service advisor did a great job of thoroughly explaining the recommendations. timely, courteous, and affordable service. The service advisor did a great job of thoroughly explaining the recommendations. More

by Amanda Verified Customer Verified Customer

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Very professional and timely service o the oil change and tire too for my Mazda and tire too for my Mazda More

by donkathy88 Verified Customer Verified Customer

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This my Service appointment for my new 2024 all went well .Josh was my service writer did an excellent job . .Josh was my service writer did an excellent job . More

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Efficient. No high-pressure sales techniques used. Salesman Brian Randell was attentive, friendly, well informed and very helpful (ask for him if you visit Rose No high-pressure sales techniques used. Salesman Brian Randell was attentive, friendly, well informed and very helpful (ask for him if you visit Roseville Mazda). Josh Struthers handled the finance paperwork and was adroit at explaining all the aspects of the lease. He was also attentive, friendly, well informed and very helpful. Both Brian and Josh reflected great credit upon themselves and Roseville Mazda. More

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Salesman Chris Alaman was excellent to work with and the dealership was happy to take my all cash money. The service department is ridiculous, my brand new CX90 had a hybrid battery issue at 18,000 miles dealership was happy to take my all cash money. The service department is ridiculous, my brand new CX90 had a hybrid battery issue at 18,000 miles and the vehicle had multiple recalls and they said they would have my vehicle for several weeks waiting for a new battery. They gave my wife a 5 seater and didn’t have an equivalent CX90 to give me as a loaner. I have a large family and bought an eight seater for a reason. I had to make multiple complaints to the dealership to get an equivalent CX90. The service department is unprofessional and extremely rude. When I picked up my CX90 after several weeks someone had vandalized the windshield with multiple key scratches. Unbelievable, pretty shocking frankly. I told the manager they are good at selling cars but absolutely terrible at customer service and told him I would be filing a formal complaint with Mazda corporate in regards to the vandalism. Crazy that I’m even writing this. The only level headed professional I delt with at the dealership was Wynette. Jason as the general manager was rude and unprofessional and Bobby the service manager was next level rude. I won’t ever be back and do not recommend Mazda of Roseville sorry to say. The sales experience was 5 star but I wish there was a no star option for the way their staff treated our family. More

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