Joshua Ware
Joshua Ware at Southern Chrysler Dodge Jeep Ram Newport News

Joshua Ware

Service Director

Southern Chrysler Dodge Jeep Ram Newport News

12629 Jefferson Ave
Newport News, VA 23602

Contact Me
4.3
177 Reviews
4.3

177 Reviews

Write a Review

177 Reviews of Joshua Ware

October 25, 2026

Dealership Rating
Employee Rating

Service department got me in quickly and got me taken care of quickly. Thank you for getting my vehicle taken care of. More

by stevenlo1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Steven, we appreciate your feedback! It's great to hear that our service department met your expectations with speed and care. We value your trust in our expertise and look forward to your next visit.

October 20, 2026

Dealership Rating
Employee Rating

Everyone was very nice and courteous. Thank you very much. I have a mazda, and I could take it to southern mazda, but I think I will continue to bring it to this location. More

by KIDROCKER68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for sharing your experience! We're happy to know our team's courtesy made a difference. We appreciate your loyalty and look forward to serving your Mazda with expertise and care.

October 17, 2026

Dealership Rating
Employee Rating

I love home professional there team is. The quality of their work is great. Those mechanics have my truck running like a beast More

by felixmcclary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Felix, we're so pleased to hear that our team's professionalism and quality work have your truck running perfectly. Thank you for your feedback, and we hope to continue providing you with reliable service!

October 16, 2026

Dealership Rating
Employee Rating

Customer service is polite and knowledgeable, and every service to date has been on time with a short wait More

by Patrick Bond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Patrick, thank you for sharing your experience! We're pleased that our team's politeness and knowledge, along with our timely services, have made a positive impression. We value your trust and look forward to serving you again.

October 11, 2026

Dealership Rating
Employee Rating

Vehicle inspection took 2 hours. Was told it would only take 1 hour. Service representative went to find out what was going on only to discover inspection was completed and parked in More

by BIGKENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your review. We apologize for the delay and any inconvenience it caused. Please feel free to email us at social@southernchryslerdodgejeepramnewportnews.com with your contact information so we can address your concerns directly. Thank you for bringing this to our attention.

September 29, 2026

Dealership Rating
Employee Rating

The receiving areas and the waiting area was very clean and comfortable. Everyone was very polite and friendly. Very helpful. I will definitely go back in the future if needed More

by Pssmith11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 25, 2026

Dealership Rating
Employee Rating

Great customer service. Was in and out within 30 minutes. This is one of the best service departments in the area. More

by Sharkwmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 21, 2026

Dealership Rating
Employee Rating

The employees are great, only thing is i asked to check my breaks an it still makes noise my car only has 4600 miles and it should not be making noise. They did not fix the issue. More

by jose.deluna96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Jose, we're grateful for your positive remarks about our employees. We regret the inconvenience with your brakes and encourage you to reach out so we can address this issue promptly.

September 19, 2026

Dealership Rating
Employee Rating

They easily figure out what was wrong with my vehicle and produce estimates while I was there and successfully fix my 4 x 4 ram pickup truck More

by Lanie Ashton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

We're delighted to know that our team efficiently identified and resolved the issue with your 4x4 Ram pickup truck. Your satisfaction with our transparent estimates and quality service is important to us. We hope to see you again soon!

September 18, 2026

Dealership Rating
Employee Rating

Dealership is very nice and they are very clear on what they will be doing and get things done very fast but efficient More

by calistapolyzos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your wonderful feedback! We're thrilled to hear you appreciated our transparency and efficiency. We look forward to welcoming you back for more quality service.

1
...

Dealership Inventory (304 Vehicles)

new 2026 Ram 3500 car, priced at $61,124
2026 Ram 3500
new
Forged Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Dodge Durango car, priced at $45,016
2026 Dodge Durango
new
White Knuckle Clearcoat exterior
Automatic
All-wheel Drive
new 2027 Jeep Grand Cherokee L car, priced at $56,194
2027 Jeep Grand Cherokee L
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2016 Ram 1500 car, priced at $22,374
2016 Ram 1500
used
Flame Red Clearcoat exterior
Automatic
Four-wheel Drive
new 2027 Jeep Wrangler car, priced at $48,369
2027 Jeep Wrangler
new
Earl Clearcoat exterior
Automatic
Four-wheel Drive
used 2020 Audi Q5 car, priced at $16,872
2020 Audi Q5
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive