Joshua Ware
Joshua Ware at Southern Chrysler Dodge Jeep Ram Newport News

Joshua Ware

Service Director

Southern Chrysler Dodge Jeep Ram Newport News

12629 Jefferson Ave
Newport News, VA 23602

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4.3
144 Reviews
4.3

144 Reviews

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144 Reviews of Joshua Ware

June 14, 2026

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Employee Rating

made appointment on line, took truck into dealer for them to tell me they will not do anything to my truck because it’s older than a 2015. they did do the inspection but would not do anything thing else. nev More

by ronaldcherry60
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jun 16, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

We value and appreciate your business, Ronald. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 14, 2026

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Overall service was good but I was there around 8:30 and it seemed a little unorganized. I got taken care of quickly but there was a line behind me about 5 or 6 people deep. The service on the vehicle was More

by Mike
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Mike. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 11, 2026

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Very Professional and Courageous Services. .Very Satisfied...Would Highly Recommend to Family and Friends...Excellant Service Department.. More

by brownteresa1980
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 07, 2026

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I made an appointment to get my front and rear differential fluid exchanged and an oil change. My truck was making some noises in the rear when turning and thought that would be a good start. When More

by palmer.jj24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 10, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 07, 2026

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Employee Rating

Easy to make an appointment and great communication. Everything on time and no worries about extra pressure. More

by jdog3280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 05, 2026

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Employee Rating

They always get me in and out when I go there Keep up the good work More

by jhanley4
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Recommend Dealer
Yes
Jun 10, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 03, 2026

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Employee Rating

Kyan was wonderful to work with. He is a great communicator and my car was done on time More

by CAITLIN.H.STITZ
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 31, 2026

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Employee Rating

The service department staff are so friendly and I feel comfortable asking them questions about my jeep. More

by chanygary
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Recommend Dealer
Yes
Jun 01, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 31, 2026

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Employee Rating

New service manager thinks it’s more important to Bill for everything possible on a fleet vehicle then to completely fix what was wrong when it was brought in. It was brought in for a cracked radiator. I More

by jpetrauskis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 01, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for bringing this to our attention. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 31, 2026

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Employee Rating

Everyone is friendly and efficient. I was just getting an oil change, but no comlaints. More

by stammiemack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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