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Joshua Ware
Joshua Ware at Southern Chrysler Dodge Jeep Ram Newport News

Joshua Ware | Page 2

Service Director

Southern Chrysler Dodge Jeep Ram Newport News

12629 Jefferson Ave
Newport News, VA 23602

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4.2
149 Reviews
4.2

149 Reviews

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149 Reviews of Joshua Ware

June 07, 2026

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Employee Rating

Easy to make an appointment and great communication. Everything on time and no worries about extra pressure. More

by jdog3280
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 10, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 05, 2026

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Employee Rating

They always get me in and out when I go there Keep up the good work More

by jhanley4
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 31, 2026

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Employee Rating

The service department staff are so friendly and I feel comfortable asking them questions about my jeep. More

by chanygary
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Bennett, Josh Tyson, Russ Beach

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Jun 01, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 31, 2026

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Employee Rating

New service manager thinks it’s more important to Bill for everything possible on a fleet vehicle then to completely fix what was wrong when it was brought in. It was brought in for a cracked radiator. I More

by jpetrauskis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 01, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for bringing this to our attention. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 31, 2026

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Employee Rating

Everyone is friendly and efficient. I was just getting an oil change, but no comlaints. More

by stammiemack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 01, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 30, 2026

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Employee Rating

Outstanding Support and service! Very Helpful and Honest! I Love My 2019 Dodge Ram 1500 Big Horn Truck! More

by bonsaikitty029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hank Ayaad, Alex Davis, Russ Beach, Brison Chu

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Jun 01, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 30, 2026

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Employee Rating

Great to work with. Kyan was through and very helpful. I would recommend this dealership. More

by pocockjacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 01, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 29, 2026

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I just found out that I’m supposed to be getting free oil changes after paying for them for years at this dealer where I bought my car. More

by COOKINGMAMA565
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 01, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 29, 2026

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Employee Rating

I made a Appointment for a oil Change and was told I was the 6th in line. What is the purpose of making an appointment? The result of Making an appointment was a close to a three hour oil change. More

by BENABISEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 01, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 27, 2026

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Employee Rating

Absolute top notch service! ! Quick in and out and the employed were quite friendly and professional. More

by Josie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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