Josue Chavez

Excellent customer service and professionalism. Salesman(Oscar)he when above and beyond to help us to get the vehicle and price that we want. Awesome staff. Salesman(Oscar)he when above and beyond to help us to get the vehicle and price that we want. Awesome staff. More

by frankiemayra1106 Verified Customer Verified Customer

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The VW Naples team was very pleasant to work with. We worked 99% of the deal over the phone which was ideal to me since I was driving a distance to the dealership for the vehicle. Josue, Mickey and Co We worked 99% of the deal over the phone which was ideal to me since I was driving a distance to the dealership for the vehicle. Josue, Mickey and Colin were responsive, professional, and considerate. Once there, the transaction was quick and painless. I look forward to doing more business with this organization, and would highly recommend this dealer if you're in the area. More

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Michael is a great salesman. Made the transaction easy and stress free. I will highly recommend him Made the transaction easy and stress free. I will highly recommend him More

by michellektravel Verified Customer Verified Customer

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Fantastic dealership from every step Michael the salesman, was so helpful and went out of the way to make the experience great. Mickey was great. Patti was helpful and Sebastian in service is alway salesman, was so helpful and went out of the way to make the experience great. Mickey was great. Patti was helpful and Sebastian in service is always willing to help us why I bought another Volkswagon More

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Michael was I formative and helpful with the process. Michael was helpful prior to visit as well. Michael was helpful prior to visit as well. More

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Happy that I was acknowledged as a returning customer. Very responsive to my request for a quote and worked to make the deal happen. Very responsive to my request for a quote and worked to make the deal happen. More

by SWINTMF Verified Customer Verified Customer

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I cannot say enough good things about Volkswagen of Naples. The staff specifically Jay Chavez was fantastic. There wasn't enough that he could do to accommodate our sale. Between the trading in of m Naples. The staff specifically Jay Chavez was fantastic. There wasn't enough that he could do to accommodate our sale. Between the trading in of my other vehicle, obtaining the vehicle with the options I wanted. He searched the entire country never gave up. When the car was delivered he went the extra mile by taking my vehicle to a shop where I had the roof wrapped in black because we couldn't get it from the factory. He even went as far as going to my home picking up my trade and bringing it to the dealership. Micky the manager went overboard in doing whatever he could to make this deal financially beneficial to me. Brandon worked to get me the best rates on the financing. All I can say is over the years I probably bought 40 cars all different dealerships what team at Volkswagen of Naples was exceptional and I never remembered anybody being is on top of my deal and is professional helpful and courteous as this team. If you're looking for a Volkswagen vehicle you absolutely need to go to Volkswagen of Naples and if you want the best salesperson you need to ask for Jay. You will never be disappointed. Steve Sullivan More

by SULLY0849 Verified Customer Verified Customer

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Sales Representative Jay (Josue) Chavez provided exceptional customer service; he made the car buying simple and anxiety free with a very calm demeanor of providing a professional service; I highly exceptional customer service; he made the car buying simple and anxiety free with a very calm demeanor of providing a professional service; I highly recommend Jay. More

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It was great working with Jay and Michael - they made the process easy and really helped me out purchasing my first manual transmission car. process easy and really helped me out purchasing my first manual transmission car. More

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I have over the years purchased many causes from different dealerships. Almost all of our cause have always been Audis Volkswagens or Porsches. About eight years ago I purchased a home in Naples F different dealerships. Almost all of our cause have always been Audis Volkswagens or Porsches. About eight years ago I purchased a home in Naples Florida. And had no specific relationship with any dealer in Naples. I went and stopped in at the Naples Volkswagen dealership. I was met by a young man Jay Chavez. I don't have enough good words for Jay. He was pleasant went overboard in any way to help me try to make this deal. I was training in another vehicle he and his manager Mickey also did everything they can to give me the best deal on the trade which they did. Jay went even more out-of-the-way to go to my home to pick up the trade from our house and then do everything possible to make the purchase and transition seamless. Before I came back to Florida and pick up the new car I wanted it wrapped, J took care of getting the vehicle to the shop for me. In all the years and all the cars I purchased I never worked with a dealership like this one. Volkswagen of Naples and Audi of Naples class outfit Steve Sullivan More

by SULLY0849 Verified Customer Verified Customer

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