Josue (JP) Pena
Josue (JP) Pena at Academy CDJR

Josue (JP) Pena

Sales Person

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

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4.8
53 Reviews
4.8

53 Reviews

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53 Reviews of Josue (JP) Pena

September 29, 2025

Dealership Rating
Employee Rating

All the staff was very friendly. They were quick and attentive while I was there. More

by Jasminekohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 17, 2025

Dealership Rating
Employee Rating

A friendly kind and pleasant place to do business with all kinds of service needs and I would highly recommend to anyone purchasing a vehicle. More

by David
Service Price Transparency
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Recommend Dealer
Yes

September 13, 2025

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Employee Rating

Everything was good with the exception of the financial person seemed upset we didn’t buy the extended warranty. He must get a commission?? More

by phiferd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2025

Academy CDJR responded

Thank you for your feedback! We’re glad to hear that most of your experience went well. We’re sorry if our finance manager came across as upset regarding the extended warranty. While we do offer protection plans as an option, there is never any obligation to purchase, and our goal is always to make sure you feel comfortable and confident in your decision. We appreciate you bringing this to our attention, and we’ll use your comments to ensure a smoother experience in the future. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything!

September 11, 2025

Dealership Rating
Employee Rating

Jordan Russell is a Customer Service Specialist, he does what he can to make things happen for the customer. I feel Jordan that Jordan would be a Good Customer Service Trainer throughout the Dealerships esp More

by SConner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 16, 2025

Academy CDJR responded

Thank you for the 5-star review! We appreciate you!

Sep 16, 2025

SConner responded

You all have Been Awesome....

August 18, 2025

Dealership Rating
Employee Rating

My Ram was in for a oil change and I was told 1 hour and it was done in one hour! More

by pande2620
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

Sep 16, 2025

Academy CDJR responded

Thank you for the 5-star review! We appreciate you!

August 15, 2025

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Employee Rating

Always the friendliest and most accommodating service from the time you get there til the time you leave More

by orangecharger70
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 16, 2025

Academy CDJR responded

Thank you for the 5-star review! We appreciate you!

July 22, 2025

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Employee Rating

They have fair deals. But jerk you around alot instead of just getting to the final number. Bought a car from them was not a great experience. Then got car inspected found More

by blacktyl000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Nelson , Abanoub Boles

Jul 28, 2025

Academy CDJR responded

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations, especially regarding the negotiation process and the issues with your tires. Providing fair deals and safe vehicles is very important to us, and we apologize if it felt like we fell short. We take your concerns seriously and would appreciate the opportunity to discuss this further to make things right. Please feel free to reach out to our management team directly—we value your business and want to ensure your satisfaction.

July 11, 2025

Dealership Rating
Employee Rating

Good staff. Went above and beyond to get me into a vehicle that fit my needs. More

by bigstiffy21972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 11, 2025

Academy CDJR responded

Thank you for the 5-star response. We appreciate you!

July 03, 2025

Dealership Rating
Employee Rating

Jordan and Mathew are awesome. whenever I go into get service, they treat me like my truck is the most important vehicle there is. he gets me fixed up and, on my way, as quickly as More

by craig.dicarlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Academy CDJR responded

Thank you for the 5-star review! We're glad you had a great experience and appreciate your support!

June 27, 2025

Dealership Rating
Employee Rating

Jordan took great care of my dad. He kept us updated on the status of our vehicle. We appreciate all that Jordan and the team at Academy does for us. More

by awhetro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

Jun 30, 2025

Academy CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

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