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Josue Trochez Galindo
Josue Trochez Galindo at Treasure Coast Lexus

Josue Trochez Galindo | Page 19

Senior Certified Assistant Service Director

Treasure Coast Lexus

5121 S US Highway 1
Ft Pierce, FL 34982

Contact Me
4.7
211 Reviews

Dealership Experience

3 yrs, 3 mos

4.7

211 Reviews

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211 Reviews of Josue Trochez Galindo

August 09, 2023

Dealership Rating
Employee Rating

Excellent service and attentive team. We were very satisfied and our battery was replaced in two hours only More

by bellecour1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2023

Treasure Coast Lexus responded

Thank you so much for reviewing Treasure Coast Lexus! We appreciate your feedback!

August 07, 2023

Dealership Rating
Employee Rating

Great Customer service. Cared about me . Very polite . Clean and serene area . Good atmosphere. Res More

by LANIER.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Nichols, Kathy Register

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Aug 08, 2023

Treasure Coast Lexus responded

We're delighted to know you enjoyed our customer service and the atmosphere at Treasure Coast Lexus. Thank you for your positive feedback, we truly appreciate it!

July 30, 2023

Dealership Rating
Employee Rating

Jose was so wonderful! He explained everything to me in full detail! This dealership is like family! More

by tesawyres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Register, Andrea Gopie , Jackie Williams

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Aug 01, 2023

Treasure Coast Lexus responded

Thank you for the review! We appreciate your support and hope to see you again at Treasure Coast Lexus. Safe travels!

July 29, 2023

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Employee Rating

Excellent customer service. Vehicle serviced on time and returned clean and ready to roll. Great job More

by Ke.dooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2023

Treasure Coast Lexus responded

Thank you for the review! We hope to see you again at Treasure Coast Lexus!

July 16, 2023

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Employee Rating

I was happy with the service on my last trip to the dealer. No problem More

by DAODATEE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2023

Treasure Coast Lexus responded

Thanks for leaving Treasure Coast Lexus a review. We love to hear when our customers are happy with our services. See you next time!

July 14, 2023

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Employee Rating

The people that work they’re a nice, but they’re not willing to work with you. I was there recently to get some wipers and it oil change. I couldn’t get my wiper blades change because the previous perso More

by mazzi22m
Recommend Dealer
Yes
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July 14, 2023

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Employee Rating

2 hrs for an oil change with an appointment seems a bit long. I would think 1 hour even 1 hr and 1/2 would seems reasonable with an appointment. More

by Yvonnemoses2425
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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July 12, 2023

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Employee Rating

Excellent service and customer care. Smooth in and out of the dealership and comfortable wait. Thanks again. More

by cgcworlds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2023

Treasure Coast Lexus responded

These are all things we love to hear! Thanks for supporting Treasure Coast Lexus with a stellar review. Safe travels, and we'll see you next time!

July 07, 2023

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Employee Rating

The formality is just that. The service, interactions was less than stellar. Other than the convienienc of location. It was a disappointment! More

by MARKPETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: N/A

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Jul 10, 2023

Treasure Coast Lexus responded

We're sorry to hear that you were disappointed with our service. We strive to provide a friendly and enjoyable experience for our customers, so it's disappointing to learn that we fell short in this case. I would appreciate the chance to speak with you directly about your experience and see what we can do to make things right. Please give me a call. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

Jul 24, 2023

Treasure Coast Lexus responded

Thank you for working with us further and allowing us to address your concerns. We believe that everything has now been resolved but, if there is anything else we can do for you, please don't hesitate to reach out.

Jul 10, 2023

MARKPETE responded

GM Mr. Hoye, I tried calling earlier. But was unable to reach you. Seems voice mail was the only option after two attempts. I am especially concern now. After fifty miles of driving after my tires were rotated. There is a noticeable shake in the steering wheel. Speaking with Josue's voice mail has not been helpful at all......

July 05, 2023

Dealership Rating
Employee Rating

Experience good, price was too high. The price you guys are charging is way too much. Please send us more coupons. More

by ROUSSAW1
Recommend Dealer
Yes

Other Employees Tagged: Josue Trochez Galindo

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Jul 05, 2023

Treasure Coast Lexus responded

Thank you for the feedback! We appreciate your business and will take your comments into consideration. If you have any other questions or concerns, feel free to reach out to us directly. Have a great day!

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