Jourdan Buras
Jourdan Buras at Price LeBlanc Toyota

Jourdan Buras | Page 16

Service Advisor

Price LeBlanc Toyota

13250 Airline Highway
Baton Rouge, LA 70817

4.8
195 Reviews
4.8

195 Reviews

Write a Review

195 Reviews of Jourdan Buras

February 09, 2024

Dealership Rating
Employee Rating

The large rude man told me I couldn’t get a loaner and decided to change his mind and give me a loaner and threw his little tablet back on his desk and said I’ll give you a loaner today, he is rude with r More

by DAUZAT76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 12, 2024

Price LeBlanc Toyota responded

We sincerely apologize for the negative experience you encountered during your recent visit to Price LeBlanc Toyota. Providing five-star customer service is our top priority, and we apologize if your encounter did not reflect the high standards we strive to uphold. If you'd like to discuss your experience with us in more detail, please reach out to our Service Director, David Mayeux, at 225-408-1245, or our owner, Brent LeBlanc, at 225-413-8484.

February 05, 2024

Dealership Rating
Employee Rating

Friendly staff, always helpful. They get my car taken care of in a timely manner. More

by VCONAWAY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Price LeBlanc Toyota responded

That's the goal! We're glad you came in for your vehicle service, and we hope to see you again in the future!

February 04, 2024

Dealership Rating
Employee Rating

Always very professional. I trust in their integrity seeing they have always been honest and truthful in what needs to be fixed and what really doesn't. More

by cr60hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Price LeBlanc Toyota responded

Providing honest and accurate information on your vehicle service is very important for our team, and we are very glad to hear that it has been recognized! Thank you for coming in!

February 04, 2024

Dealership Rating
Employee Rating

Professional, competent, friendly , good communication on tire options , quick service, I’m 72 and have had many companies work on multiple vehicle types , including bmw, Cadillac, Honda, Nissan and Lincoln. More

by nahs1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Price LeBlanc Toyota responded

We are honored to be the best! Thank you for your kind words. We appreciate you!

February 01, 2024

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Employee Rating

Always provided with great service and friendly staff, Jordan is always very helpful and made sure my needs were met More

by CHARLIE.CHIFICI
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Price LeBlanc Toyota responded

It's wonderful to know that our team was helpful in ensuring your needs were met here at Price LeBlanc Toyota!

February 01, 2024

Dealership Rating
Employee Rating

Professional service. Wait not too bad. The only thing I would like to see improved is having to wait in the busy hallway for my customer service rep to call me in after c More

by WEILL.LYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to provide feedback on your recent visit to Price LeBlanc Toyota. As a team, we aim to provide each customer with a seamless and comfortable service experience. We understand your frustration, and if you'd like to further discuss your time here, please reach out to our Service Director, David Mayeux, at 225-408-1245, or our owner, Brent LeBlanc, at 225-413-8484.

January 29, 2024

Dealership Rating
Employee Rating

Prompt, professional, courteous service with a hometown feel. Everyone that I came in contact with at the dealership was courteous and professional. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hebert , Trey "TJ" Johnson

Jan 29, 2024

Price LeBlanc Toyota responded

Delivering a warm welcome is something we strive for, and it's great to know that everyone you encountered at our dealership made that happen. Thank you for your five-star review!

January 28, 2024

Dealership Rating
Employee Rating

TJ was super helpful and friendly! He answered all my questions! Everyone in the service center is always so helpful and friendly. More

by DANIOSITY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trey "TJ" Johnson

Jan 29, 2024

Price LeBlanc Toyota responded

Our team at Price LeBlanc Toyota always wants to ensure that our customers have a great experience, and we're glad that everyone in our service center was able to assist you!

January 27, 2024

Dealership Rating
Employee Rating

Best auto repair customer service of all time - every time !! Employees are professional and NICE - truly helpful!! More

by SPARTRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Price LeBlanc Toyota responded

Thank you so much for leaving us a five-star rating. Our team at Price LeBlanc Toyota takes great pride in being professional, nice, and truly helpful to all of our customers

January 26, 2024

Dealership Rating
Employee Rating

Staff was very professional. They met my needs in a reasonable amount of time. My car was serviced to my satisfaction and all my questions were answered. More

by KBLUNSCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hebert

Jan 26, 2024

Price LeBlanc Toyota responded

We are so happy to hear that our staff provided professional service, met your needs promptly, and ensured your car was serviced to your satisfaction. Thank you for choosing Price LeBlanc Toyota for your vehicle service!

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