Jovahn Lockhart | Page 2

Best New Car Buying Experience Yet I arrived at the dealership late in the afternoon to see if I was interested in the newer features in the 2019 Santa Fe. I had a 2017 Santa Fe Sport I arrived at the dealership late in the afternoon to see if I was interested in the newer features in the 2019 Santa Fe. I had a 2017 Santa Fe Sport from Rick Case, but had seen some interesting reviews of the 2019. As we entered, we were greeted by the manager and said we were just looking at what was new. I poured over the 2019 on the showroom floor to see what was new and different. I was really impressed when the salesman, Jovahn Lockhart, came and answered my questions. I found him very well versed on the features of the vehicle and very polite. Best of all, he left me to do my own exploring from under the hood to under the floor in the package area. We discussed the engine choices and I said that I wanted to drive one that was not a Turbo. I had the 2.0T engine in my 2017. Jovahn found a vehicle with the 2.4 engine and off we went to the Freeway to test out acceleration, braking, lane assist, passing power -- the works. After about 30 minutes on surface streets, freeway and everything in between we returned to the dealership. The car sold itself, then Jovahn went to work and with the manager worked out a deal I could afford ... the only catch was he didn't have the car we wanted. Again Jovahn to the rescue ... he ran a dealer search and the next morning the car was there for us. Did I say that when we left waiting for the car it was several hours after the dealership closed? No one rushed me, no one tried to get me to take what they had, and I never felt rushed in any way. THAT IS AAA+ CUSTOMER SERVICE. Buy your next car from Jovahn Lockhart at Rick Case Hyundai. You will never regret your choice. By the way -- this is my third Santa Fe and we also have a Sonata Hybrid (2013) that runs like a top. More

Print

Did the impossible Thought my credit was so bad there was no way I could purchase a new car. The crew at Rick Case performed a miracle and got me not just any car but th Thought my credit was so bad there was no way I could purchase a new car. The crew at Rick Case performed a miracle and got me not just any car but the model I wanted with all the upgrades I desired. These guys are phenomenal. More

Print

Feels like family! I went to talk with Jovahn regarding buying out my lease car and ended up purchasing a new one. Jovahn is amazing! His customer service is excellent I went to talk with Jovahn regarding buying out my lease car and ended up purchasing a new one. Jovahn is amazing! His customer service is excellent. He tries to anticipate what I would like/dislike (does pretty good) and was able to get me a great deal. I wouldn't go anywhere else. All of the staff is pleasant, courteous and friendly. Definitely would recommend this Hyundai to others! More

Print

Great customer service We called ahead and asked for Jovaughn. Told him what we were looking for. He was ready when we arrived and told us about all the new options. We called ahead and asked for Jovaughn. Told him what we were looking for. He was ready when we arrived and told us about all the new options. More

Print

Excellent Experience! This was the second car that Ive purchased and Id have to say that I will probably never go anywhere else! I was greeted with a happy excited staff wh This was the second car that Ive purchased and Id have to say that I will probably never go anywhere else! I was greeted with a happy excited staff which made my experience even better. I was looking for a new car because of a recent accident and they had no problem helping me find exactly what I needed and wanted. I am completely satisfied with my purchase. Also, I enjoyed how knowledgable Jovahn was when it came down to it. He was able to answer all my questions completely and confidently. Also shared facts and personal experiences that helped me make my decision More

Print

Excellent Customer Service Ashley and Jovahn was excellent they were wonderful, very helpful gave great advice showed me how to operate everything and made me very comfortable a Ashley and Jovahn was excellent they were wonderful, very helpful gave great advice showed me how to operate everything and made me very comfortable and happy with my purchase. More

by chey826 Verified Customer Verified Customer

Print

Grea place to buy a car I had been looking at Sun's for several months when I went to Rick case every thing just seemed right I was not pressured nor shown something I did n I had been looking at Sun's for several months when I went to Rick case every thing just seemed right I was not pressured nor shown something I did not want great experience. More

by wrenjo Verified Customer Verified Customer

Print

2018 Alantra I really enjoyed my experience with Rick Case Hyundai. I will gladly return for service and send anyone that I know who is looking to lease or purcha I really enjoyed my experience with Rick Case Hyundai. I will gladly return for service and send anyone that I know who is looking to lease or purchase a car to this location. More

by blwashington Verified Customer Verified Customer

Print

Simple Mr. Lockhart made my experience trouble free and very informative probably should clone him. The finance staff work with me and was able to provide me Mr. Lockhart made my experience trouble free and very informative probably should clone him. The finance staff work with me and was able to provide me with great service. More

by eloniaj Verified Customer Verified Customer

Print

Sales review Jovahn Lockhart overall presentation was very professional, courteous, knowledgeable about the vehicle and patient when explaining the attributes of t Jovahn Lockhart overall presentation was very professional, courteous, knowledgeable about the vehicle and patient when explaining the attributes of the vehicle. I am very satisfied with his performance and will refer others to the dealership because of him. More

by clockett77 Verified Customer Verified Customer

Print