Jovahn Lockhart | Page 8

Dedicated & friendly service! The staff really treated me with kindness & understanding. My last Hyundai was recently totalled in an MVA and I wasn't expecting to purchase another The staff really treated me with kindness & understanding. My last Hyundai was recently totalled in an MVA and I wasn't expecting to purchase another vehicle so soon, but the staff was amazing! I was able to get a NEW Elantra-still within my budget. Thanks Rick Case! More

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"Genuine concern for the customer" Jovahn Lockhart, my salesman for both of my Hyundai leases, worked tirelessly to find me the right car to accommodate my budget. He didn't pressure m Jovahn Lockhart, my salesman for both of my Hyundai leases, worked tirelessly to find me the right car to accommodate my budget. He didn't pressure me at any time which I truly appreciated, and assured me it would be a new car to meet my expectations. I was delighted and hope to continue with service from this dealership in the future, and will send others to work with this outstanding salesman. Sincerely, Brenda F. Harris More

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Best Experience EVER!! I was looking for a Hyundai Elantra sport fully loaded either a 2015 or 2016. I called and Jovahn Lockhart helped me in locating a vehicle, getting my I was looking for a Hyundai Elantra sport fully loaded either a 2015 or 2016. I called and Jovahn Lockhart helped me in locating a vehicle, getting my approval done, and delivering my vehicle all in a day. Everyone at the dealership was pleasant, even the finance guy Frank Hink was helpful and got me an excellent interest rate. I didn't feel pressured at any point and every person I worked with went well beyond their duties to make my experience the absolute BEST! I will definitely buy a vehicle and recommend my family, friends, and strangers to get their next car from Rick Case Hyundai of Cleveland. More

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Excellent and accommodating! Great follow up and I felt as if I purchased my latest new Genesis from a good friend instead of a salesman. and accommodating! Great follow up and I felt as if I purchased my latest new Genesis from a good friend instead of a salesman. More

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Wonderful I always liked coming here, everyone is so friendly. Purchased my previous new car from here 10 years ago, now I have another new car. I am very tha I always liked coming here, everyone is so friendly. Purchased my previous new car from here 10 years ago, now I have another new car. I am very thankful that Jovahn and Frank was there helping me all the way, they are very professional. More

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Wonderful! Everyone was great, including Brian, Adam but especially Jovahn. He was very helpful! We have bought or leased 6 cars from them and would highly recom Everyone was great, including Brian, Adam but especially Jovahn. He was very helpful! We have bought or leased 6 cars from them and would highly recommend them! More

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I'm still smiling I cannot believe the great service I received from Jovahn. He was very patient and understood how important it was to me to find the right car for th I cannot believe the great service I received from Jovahn. He was very patient and understood how important it was to me to find the right car for the right price. I had given up on getting the car I wanted which was another Hyundai. My experience with my last one was so good I wanted another one but was sure I would not be able to afford one and be able to still retire when I wanted to. I prayed that I would not have to settle and God answered my prayer. Jovahn spent a lot of time explaining all about my new car. I was grinning from ear to ear. You guys are wonderful. I can't stop smiling. Being so close to retirement I needed an affordable and reliable car. Thanks so much to the team that was involved from the salesman, the guys that cleaned the car and had it shinning so bright, the finance people that got the best interest rate possible and anyone else I missed. I am very pleased and already recommended my brother to try you out when he is ready for a new car. May God Bless this dealership and all the staff that work there. May your business grow and exceed your financial expectations. I recommend bonuses for everyone. :) More

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Frustrated Buyer I had been looking for a 2015 Hyundai Genesis for weeks when I found the exact car I wanted on the dealership's webpage. Called dealership who infor I had been looking for a 2015 Hyundai Genesis for weeks when I found the exact car I wanted on the dealership's webpage. Called dealership who informed me that the car was available and located in the showroom. During a second conversation that same day when I mentioned that: (1) I had a discounted certificate through my employer, (2) I was financing through my credit union at a very low rate, and (3) I had no trade-in, the salesperson attitude changed. I faxed the discount certificate and was told that an invoice would be sent to me so I could initiate the purchase with my credit union. After two days and phone calls I gave up. I concluded that I was not profitable or worth it. More

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Finance analyst The service was excellent. I love my new car.while waiting for the process to be completed, the staff was very positive and friendly. Jovahn was espec The service was excellent. I love my new car.while waiting for the process to be completed, the staff was very positive and friendly. Jovahn was especially pleasant to work with. More

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Leasing New Vehicle My experience with Rick Case Hyundai was very pleasant. Everyone spoke or offered to help you in anyway they could. My salesperson, Jovahn Lockhart My experience with Rick Case Hyundai was very pleasant. Everyone spoke or offered to help you in anyway they could. My salesperson, Jovahn Lockhart was very helpful and courteous. He went the extra mile to assist me in any way he could; i.e. finding a color that I would be happy with, ensuring the vehicle was equipped with what I requested and he even put up with my one-thousand questions and answered them or found me an answer. Yes, I would recommend Rick Case Hyundai. As a matter of fact, I have already recommend them. Love the vehicle. More

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