Joy Tayco | Page 15
Audi Brand Specialist
Audi Charlotte
9300 E Independence Blvd
Matthews, NC 28105
182 Reviews
Write a ReviewDealership Experience
6 yrs, 9 mos
Industry Experience
8 yrs, 5 mos
Specialties & Trainings
Audi Certified Brand Specialist
AUDI
182 Reviews of Joy Tayco
June 11, 2017
Very easy-going salesperson and low stress experience. Walter was very patient with my wife and I and didn't create pressure. The part I was most impressed with was that when we went to sit in the cafe to Walter was very patient with my wife and I and didn't create pressure. The part I was most impressed with was that when we went to sit in the cafe to discuss whether or not to buy the car, the salesman left us alone! His desk was a short distance away, but he respected our privacy and didn't try to "check-in" every few minutes to take our temperature. He also followed up with us on a couple of minor issues; things that many salespeople would have ignored since the sale had already been closed. They would not negotiate on the price, but to be fair on this particular "slightly" used car the price was already very good. We have no complaints and my wife loves her car. More
Other Employees Tagged: Marcus Robbins
June 08, 2017
New car sales Very efficient and effective process to purchase. Salesperson was very knowledgeable with the car available and specs of each. Walter was able to expl Very efficient and effective process to purchase. Salesperson was very knowledgeable with the car available and specs of each. Walter was able to explain the features and why each would fit my need. More
June 07, 2017
Best car dealership ever Walter was very nice and knowledge! He gave me exactly what I asked for . Everyone was pleasant and welcoming I would refer this dealership to anyone Walter was very nice and knowledge! He gave me exactly what I asked for . Everyone was pleasant and welcoming I would refer this dealership to anyone More
Other Employees Tagged: Peppi Bonocore
May 31, 2017
The best Audi dealer and salesman in Charlotte! Walter Shelton does a wonderful job! I have just bought my sixth Audi from him! He knows all the ins and out of the vehicle, gives great service and Walter Shelton does a wonderful job! I have just bought my sixth Audi from him! He knows all the ins and out of the vehicle, gives great service and is a really awesome guy! I bought a 2018 S5! It is awesome! He was so helpful in making sure I got what I wanted! Call Walter he will take great care of you!😎 More
Other Employees Tagged: Peppi Bonocore
May 30, 2017
Great sales & service! Knowledgeable sales team!!! Sales team worked well together to create a no-pressure atmosphere. Test drives were easy and really helped my family learn more about the pros and c Sales team worked well together to create a no-pressure atmosphere. Test drives were easy and really helped my family learn more about the pros and cons of each vehicle. Service has been great!!! More
Other Employees Tagged: Charles Hinshaw
May 26, 2017
Great Customer Experience I purchased my second Audi, a brand new A5 Sportback from Audi of Charlotte and I couldn't be happier. This was my second buying experience with sale I purchased my second Audi, a brand new A5 Sportback from Audi of Charlotte and I couldn't be happier. This was my second buying experience with sales associate Walter Shelton and he was amazing. He worked tirelessly to keep me up to date on the arrival of my vehicle from Germany and called me the moment it arrived at the dealership. From start to finish, his professionalism was second to none. I also respect the fact that the finance manager Marcus Robbins listened to my needs and did not try to oversell me any additional products that did not meet those needs. I love my new car and will recommend Walter and Audi of Charlotte to anyone interested in a new car! More
Other Employees Tagged: Marcus Robbins
May 25, 2017
Great experience at Audi of Charlotte! I am in my second Q5 and love these cars. I was a bit hesitant because I did not have a great experience the first time. Then I was introduced to Wa I am in my second Q5 and love these cars. I was a bit hesitant because I did not have a great experience the first time. Then I was introduced to Walter Shelton by my service guy Bill Atkins (also fabulous) to help me with my next purchase. Walter was incredible, listened to all of my needs and wants AND made sure my experience this time was seamless, considerate of my time and that I left happy. i highly recommend Walter for sales, Marcus for financing and Bill for service. I love my Audi and this dealership! More
Other Employees Tagged: Bill Atkins, Marcus Robbins
May 25, 2017
Exceptional Sales Experience I recently purchased my 14th Audi at Audi of Charlotte, a dealership I return to despite the many options available to me in my area, because my exper I recently purchased my 14th Audi at Audi of Charlotte, a dealership I return to despite the many options available to me in my area, because my experience there has been exceptional all around every time. Working with Walter Shelton and Joe DeMatteo on the sales side has been a pleasure, and they have repeatedly gone out of their way (even on their days off) to ensure my happiness and satisfaction with the entire car-buying experience before, during and beyond the purchase. Working with Peppi Bonocore in Finance is likewise a pleasure, and he swiftly yet thoroughly goes through all the paperwork and my options to ensure I'm getting the best deal possible. And finally, Kyle Andes has been a big help in making sure I understand and can use all the amazing technology in my new car; despite my familiarity with Audis, he always shows me something new that I didn't know about the cars. I have nothing but the highest praise for these top-notch individuals at Audi of Charlotte—and the dealership as a whole—and am already planning on my next car from them! More
Other Employees Tagged: Peppi Bonocore , Kyle Andes, Joe DeMatteo
May 25, 2017
Excellent Donnie Renaldo and Walter Shelton did their usual great job. They worked hard to meet my needs and the follow up has been most appreciated Donnie Renaldo and Walter Shelton did their usual great job. They worked hard to meet my needs and the follow up has been most appreciated More
Other Employees Tagged: Jim Mangano
May 25, 2017
Welcoming, professional, excellent customer service Salesperson and other staff very polite. My salesperson was very polite, informative and ensured we understood every aspect of the sales process. He m Salesperson and other staff very polite. My salesperson was very polite, informative and ensured we understood every aspect of the sales process. He made us feel very comfortable and gave excellent instructions on operation on this high tech vehicle! More
Other Employees Tagged: Peppi Bonocore

