Juan Cruz
Juan Cruz at McGrath City Honda

Juan Cruz | Page 2

Certified Pre-Owned Associate

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

4.8
27 Reviews
4.8

27 Reviews

Write a Review

27 Reviews of Juan Cruz

January 30, 2023

Dealership Rating
Employee Rating

Waited two hours for an oil change. Advisor was nice and friendly but the waiting time is unbelievable. More

by Lantunez2921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 27, 2022

Dealership Rating
Employee Rating

Well it started out Rocky Road because I set in another part of the dealership just sitting for 20 minutes and I called Jason and told him that was there an sat another 20 minutes watching a lot of salesma More

by harace2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Hinojosa, Alex Siapno , Pedro Ballesteros, James Bushell, Ryszard Choroszy, Ricardo Ferrusquia, Dave Kazarian, Andrey Kharlamov, Jose Lopez

March 25, 2022

Dealership Rating
Employee Rating

Very good service, 100% likely to recommend it to friends and family members. Customer service was incredible. More

by Ana Vazquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2022

McGrath City Honda responded

Ana, thank you for your review! We love creating an excellent experience, enjoy your new Honda!

October 31, 2021

Dealership Rating
Employee Rating

Lies , changes price , 3days to get a price,Don’t waist Lies , changes price , 3days to get a price, Don’t waist your time. Not reputable. More

by Noputt62902
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Luis

Nov 01, 2021

McGrath City Honda responded

We're sorry to hear that you had a less than amazing experience with us. We strive for the highest standard, and it pains us when our customers are not satisfied. We want to hear more from you regarding your experience. If you could, please contact Dana Grande, our Customer Relations Manager, at dgrande@mcgrathcity.com or call 773-836-3904. We hope to hear from you soon!

October 29, 2021

Dealership Rating
Employee Rating

They lie, price a car,Then when you buy repriceTried to They lie, price a car, Then when you buy reprice Tried to charge 2000 over asking Took 3days to get a price Don’t waist your time with this place More

by Noputt62902
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: Clara Sassone, Mike will not bother to answer his emails

Nov 01, 2021

McGrath City Honda responded

Thanks for taking the time to share your experience. Our customers are very important to us, and it's disappointing to hear we may have let you down! Providing upfront, honest service is something we're known for so your review is concerning to us. Please reach out to Dana Grande, our Customer Relations Manager, at dgrande@mcgrathcity.com or 773-836-3904 at your earliest convenience.

January 25, 2021

Dealership Rating
Employee Rating

I want to thank you for all the help and good service that I received from all the sales staff specially Juan Cruz. I recomend the dealer and the sales person. More

by Paola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 19, 2020

Dealership Rating
Employee Rating

Juan Cruz, muy buena persona, me senti muy a gusto con el servicio, no tengo ninguna queja, todo me precio excelente, al manager Luis Gonzales muy buena persona, todo excelente More

by arturosilva374
Recommend Dealer
Yes

November 14, 2020

Dealership Rating
Employee Rating

Amazing service, Juan Cruz help out greatly and I would recommend this dealership to anyone looking for a good price and great sales people for a car More

by Ricardo Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2020

McGrath City Honda responded

Hi Ricardo, we are happy to see your review of McGrath City Honda. Thank you! Our team works hard to provide the best deals to our customers accompanied by a great service experience. We appreciate your recommendation and we hope to assist you again soon. Have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

November 25, 2019

Dealership Rating
Employee Rating

Car Purchase Good experience buying our CR-V. Salesperson was very friendly and answered all our questions and listened to all of our concerns. Definitely a good e More

by Morelosmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 27, 2017

Dealership Rating
Employee Rating

Read first!!! They will rush you like the finance guy....will call the manager and get legal assistance ASAP. First: get the exact price you wanted on he car ONL More

by Khoatran155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex Siapno, Dariusz Senkow , Juan Pimentel, John Serritella

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