Juan Florez

Deceptive pricing tactics as well as unhonest salesman. First off he had me pick the car up, unwashed, with dealer stickers all over it. The day of sale is when I realized that there was a rip in the headl First off he had me pick the car up, unwashed, with dealer stickers all over it. The day of sale is when I realized that there was a rip in the headliner to which i brought to Juans attention. He assured me that it would go on the list of items that the dealer would take care of but he never wrote it in thus I was met with there is nothing we can do about it from the OWNER of the dealership. I also want to make people aware of the fake dealer warranty they give out, covers %0 of ANY repairs. To make things better, engine oil was overfilled and when car threw a warning on the dash, Juan said “oh its fine” I was able to bring the car back after taking it home thankfully after speaking with the service manager who was helpful, they took care of the oil. overall experience with this salesman left a very sour taste in my mouth and its almost been a year since I bought the car. Will never return More

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Great service, good price, the whole process very simple,We will definitely do more business, and ill recommend it! simple,We will definitely do more business, and ill recommend it! More

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This dealership exceeded expectations. Sales person was very knowledgeable and helpful with the whole process. Sales person was very knowledgeable and helpful with the whole process. More

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I’ve had the pleasure of working with a Juan at Grace Auto while searching for a vehicle for my son. Since I was located a few hours away from the dealership, as you can imagine, I had lots of questions Auto while searching for a vehicle for my son. Since I was located a few hours away from the dealership, as you can imagine, I had lots of questions, and it was also very time consuming for me to travel to see the vehicle. My customer experience was exceptional. Juan was very knowledgeable, kind, patient and extremely responsive with all my communication. I had questions and he was so quick to get back to me. As a single mom, car shopping can often be challenging and overwhelming. However, Juan and his staff and the management staff were wonderful. I can’t thank Juan enough for being a part of this memorable experience for my son, and I. I am forever, grateful, and appreciative of the kindness, patience that everyone at Grace auto offered. This will be the first place that I reach out to if I ever need to shop for a vehicle again, and I have already recommended Grace Auto to friends and family. More

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The staff was very professional and friendly. The salesperson, Juan, went above and beyond to help with the process of purchasing our vehicle. If you are looking to buy a used car, I would recom The salesperson, Juan, went above and beyond to help with the process of purchasing our vehicle. If you are looking to buy a used car, I would recommend Juan at Grace Auto. More

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The people at Grace Auto Group are very polite and very helpful with going through the process of buying my first car. Would recommend helpful with going through the process of buying my first car. Would recommend More

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Dito was great from the beginning, helpful through out the process. The best. Dito changed my opinion about car sales people. the process. The best. Dito changed my opinion about car sales people. More

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Juan was an excellent sales rep. He was very patient and kind to us. He made sure that we got into a car that suited us. Ask for Juan for great service He was very patient and kind to us. He made sure that we got into a car that suited us. Ask for Juan for great service More

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Juan did amazing, he helped us out quickly and got us the deal I was looking for, Thanks Juan! deal I was looking for, Thanks Juan! More

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