Juan Ibarra | Page 11

Awesome Dealership - Highly Recommended I am late inputting in this review, however, Blade Chevrolet is one of the Top dealers in the Seattle area and let me tell you why! I purchased a 201 I am late inputting in this review, however, Blade Chevrolet is one of the Top dealers in the Seattle area and let me tell you why! I purchased a 2015 Chevy Silverado 3500 HD and it is everything and more then what I expected. Joe was an awesome salesperson that was attentive to me needs in the search for the right vehicle. I love this truck… I enjoyed working with Joe - Salesman, Eric - Finance and Juan - sales manager so much, that I came back and bought another vehicle in December for my daughter. It was a 2008 mini with 64000 miles. One month after buying the vehicle the motor self-destroyed when the camshaft chain broke. The repairs bill was to be 12,000 dollars; this was well above the amount I paid for the car. My daughter had the car in California while she was attending school; I was at a loss on what to do, especially when the dealer in California said I had no drive train warranty? So, I called warrant forever and they told me they would not cover the loss that Blade would be responsibility since; I only had the car for a month. Now what? So, I then drove to Blade Chevrolet and spoke with Juan and Joe they immediately said let us make some phone calls not to worry that we would get this taken care of. They sent me to the service department where I met Tom the Service Department manager, who then took charge of the situation. He guided the repairs and interfaced with the dealership in California, removed all of my stress. Ending result, motor replaced, rental car for my daughter and many phone conversations where he updated me regularly on the status of the vehicle and answered many of my questions. I am a customer for life. Thank you all for standing behind your product and services. Drive to Blade and see for yourself! More

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Great place to do business!! I am from Alaska and bought a 2016 3500 pickup on my way home from snow-birding in AZ. Blade expedited getting my box coated and putting on my accesso I am from Alaska and bought a 2016 3500 pickup on my way home from snow-birding in AZ. Blade expedited getting my box coated and putting on my accessories. They didn't charge me to take some accessories off my old truck and helped me take the camper off the old truck and put in on the new one. The camper exchange had problems. My jacks wouldn't go high enough to put it on the new truck. They had 3 of their employees and 2 fork lifts at my disposal to get the camper on and had to send someone to the local lumber yard to get materials to shim up the box. The sides on the new truck were higher than my old one and the camper wouldn't fit.. They didn't charge for the labor or materials. It was greatly appreciated. There was no way I could have done it myself. When I got home, I noticed they forgot to put an electrical outlet on as part of the camper package. Also,I had paid Blade for license and registration as part of the deal. When I tried to get temporary plates here in Alaska, I had to pay the fees over again to get them. It just took 1 phone call to Juan to get the two matters resolved. I took the truck to a local Chevy Dealer to get the electrical outlet in and Blade paid for it. A few days after the phone call a refund check showed up in the mail for the license plates. Their service was the best I have ever had when buying a new vehicle. BTW I am 62 and have bought quite a few vehicles over the years. More

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Best experience at dealership ever! I went to Blade Chevrolt after seeing a vehicle that I was interested in on their website. I was a little nervous to go "shopping" for a car as I hate I went to Blade Chevrolt after seeing a vehicle that I was interested in on their website. I was a little nervous to go "shopping" for a car as I hate the haggling and feeling pressured to buy it for a certain price. The moment I got there it was a great experience! Dotan came out and greated us with a very friendly attitude and told us about the vehicle. we took it on a test drive and after about 15 mins with him he felt like a family friend that was just helping us make a good purchase. I was going to be trading in my vehicle and he made sure I got a great deal on it so that I could get the new truck for what I wanted to pay. I never felt pressured or that I had to haggle to get the price I wanted. After I left the lot I felt that we were treated fair and like a friend instead of just a sale. Was by far the best experience buying a vehicle I have had and Dotan was the best!!! Would definitely recommend Dotan and Blade Chevrolet to anyone looking to buy a vehicle!! More

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Excellent Buying Experience I started off pricing a Colorado Diesel on TrueCar, and Blade was one of the dealerships that responded in my area. I was contacted by Josh Treat, wh I started off pricing a Colorado Diesel on TrueCar, and Blade was one of the dealerships that responded in my area. I was contacted by Josh Treat, who communicated with me via text and phone. Josh was very low pressure and very professional. I actually visited some of the other dealerships, and was met with inexperienced salespeople who did not return calls. I ended up ordering the vehicle from Blade, and Josh kept me posted on delivery progress. When the truck arrived, I was contacted promptly, came in, and was given a thorough systems review and drive. I should mention that Josh volunteered to come in on his day off to deliver the truck if that was more convenient for me. I could not be happier with the experience; this is the first car I have purchased from Blade, but the 8th car I have purchased in 12 years. I would recommend them to anyone. More

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Ripped off on 2016 Silverado 3500 A few days ago I bought a brand new 2016 Silverado 3500 HD at Blade Cheverlot for almost $67,000 cash. The first day--and since--the truck leaks oil o A few days ago I bought a brand new 2016 Silverado 3500 HD at Blade Cheverlot for almost $67,000 cash. The first day--and since--the truck leaks oil on my garage floor, creating a large oil puddle. It's been a real stinking mess to clean up! I'd never buy another vehicle or return there again! More

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Great dealership. Very friendly. I appreciate the attention to detail from Kevin and Juan. My son really loves the camaro. I will definitely shop at Blade again in the future. I appreciate the attention to detail from Kevin and Juan. My son really loves the camaro. I will definitely shop at Blade again in the future. More

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2016 Camaro Purchase w/ Kevin Sampson I've already explained this to my Salesman, Kevin Sampson but my family and I have shopped for a new Camaro at other dealers and a particular one was I've already explained this to my Salesman, Kevin Sampson but my family and I have shopped for a new Camaro at other dealers and a particular one was more argumentive and sarcastic rather than presenting Customer Service or understanding the buyers needs. Kevin Sampson not only was that but he exemplified great relations with us as well as working to meet our financial goal as well as giving us what we wanted. Thus ended up in allowing us to have high respect for him but also consider him as a friend and want to highly recommend Blade Chevrolet. More

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No Shark Alerts Necessary I hate buying cars for one reason---pushy "sharks" that circle you with fast talk and slick hand shakes and bring you into that enclosed office space I hate buying cars for one reason---pushy "sharks" that circle you with fast talk and slick hand shakes and bring you into that enclosed office space where you can smell their breath thirsty for your blood money! Okay a bit dramatic but that is how I have felt in the past. ---NOT ANY MORE! My husband stopped by Blade after much thought for months about car buying. Joseph was our dealer and he was a JOY; NO PRESSURE; I mean NONE! He was so delightful; and put us at ease immediately with his peaceful desire to find what we wanted! Guess what---within minutes he found the car we loved---in 2 hrs we were driving away! AND, we didn't go "into a tiny office" we sat in the spacious open air enviroment at Blade with lots of air to breath and no "smelly breath"! WE LOVE BLADE CHEV AND WILL ALWAYS GO BACK TO FIND THAT NEXT VEHICLE! THANK YOU LORD JESUS for this company! AMEN More

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2015 Tahoe LT - fantastic vehicle Really appreciated this friendly family environment dealership. My Salesman "Dotan" was the best I have ever had to deal with when it came to shoppi Really appreciated this friendly family environment dealership. My Salesman "Dotan" was the best I have ever had to deal with when it came to shopping for what I wanted. This was my first experience here & I will highly recommend to others. I found him to be so very helpful & he spoke my language with no pressure to have to make a deal (all though we did the same day, I could not refuse) Doug W. was also very courteous & helpful on the internet. Juan I. also walked over & introduced himself & thanked me for coming in. Eric L. was also fantastic in the Finance Dept. the way he explained himself & was very helpful, especially when he talked to me & stated that if I was his "Mom", this is what he would recommend. Thank you all for your kindness & helpfulness. More

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2014 Mustang I had been casually shopping for a commuter car, when I saw a nice 2014 Mustang on Blade's lot. I don't like the high pressure sales approach that man I had been casually shopping for a commuter car, when I saw a nice 2014 Mustang on Blade's lot. I don't like the high pressure sales approach that many dealers employ. Casting apprehension aside, I stopped to see the car. The salesmen at Blade gave me plenty of "space". I must admit, dealing with Blade was one of the best car buying transactions that I have expericenced. There was no pressure. I needed a couple of days to convince myself that this was the car for me. No problem. They were understanding and very helpful. I will certainly consider buying another vehicle from Blade when the time comes. I recommend them highly. More

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