Juan Ibarra | Page 13

Juan went out of his way to help me get the right price Juan went out of his way to help me get the right price and my step daughter understand her new vechile. I would recommend him and Blade to anyone. Juan went out of his way to help me get the right price and my step daughter understand her new vechile. I would recommend him and Blade to anyone. More

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Juan took us through and showed us the vehicles that we Juan took us through and showed us the vehicles that we wanted to look at and was very helpful, friendly and not pushy. I greatly appreciated that. T Juan took us through and showed us the vehicles that we wanted to look at and was very helpful, friendly and not pushy. I greatly appreciated that. Then James came to help us with the financing end of the deal and helped us find a vehicle that we were both extremely happy with and fit into our budget. I feel that both gentlemen were very professional and extremely courteous as well as thoughtful and conscious of our wants and needs. My wife and I are extremely pleased with both the service that we recieved and the vehicle we purchased. Thank you James and Juan for a pleasant experiance and a great vehicle. William and Sue Prante( Ocean Shores) More

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This letter is to let everyone concerned know how pleased we are with the excellent service and support we recently received when purchasing our 2002 GMC Sierra on January 20th. We responded to an internet we are with the excellent service and support we recently received when purchasing our 2002 GMC Sierra on January 20th. We responded to an internet ad and received a prompt e-mail from Doug Williams, Internet Manager, followed by an e-mail and phone call from sales consultant Juan Ibarra. We responded by traveling to the dealership that same day, where Doug introduced us to Juan. This was a significant purchase for us, and over the next three days Juan spent hours with us discussing the merits of the vehicles we were interested in and which would work best for us. Everything from allowing us to test drive the vehicles, discussing trade-in values, and reaching an agreement on the final purchase was handled in a very professional and friendly manner. Juan did a superb job supporting us through this transaction from start to finish. We can state positively that no pressure was applied at any time during this transaction. Juan’s phone call a couple of days after our purchase to see how things were going with the completed transaction was very much appreciated. We also commend Dan Jubie for his support in determining the value of our trade-in, including the pros and cons of doing a trade-in. Bring in Bob Hawkins in the finance office, and Blade Chevrolet assembled an excellent consulting team to work directly with us. We appreciated the 2010 Impala that served as an overnight loaner car while the dealership did some final prep work on the Sierra and prepared our trade-in to sell. Returning the next day, we found we had left the title of the trade-in and other documents at home. This presented no problem from the standpoint of the consulting team. They allowed us to take the Sierra home that day and return the next day with the paperwork. Their response was very much appreciated and reflected a great start on our new relationship. At least one mark of an excellent dealership is how they handle issues between their potential clients and follow up with their new clients. We did have an unusual issue arise during the transaction. Working with the above mentioned team, the issue was discussed and various options were explored. The result was Blade Chevrolet acquiring a new and very satisfied customer. In closing, we are very pleased with the service and support received from the consulting team at Blade Chevrolet and will not hesitate to provide a 5-star reference to anyone who asks, or if we encounter someone who is looking to purchase a vehicle. More

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Small town integrity with big city selection. My 4th new Chevrolet purchase from Blade's in 8 years. Chevrolet purchase from Blade's in 8 years. More

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