Juan Martinez | Page 6

Great experience. 5th Hyundai purchased from Hyundai of Auburn. Very good product, straight forward sales experience. 5th Hyundai purchased from Hyundai of Auburn. Very good product, straight forward sales experience. More

by davis_1948 Verified Customer Verified Customer

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Great folks! Super to work with. Highly recommend this dealership. Don’t sleep on Hyundai of Auburn if you are looking for a vehicle. Super to work with. Highly recommend this dealership. Don’t sleep on Hyundai of Auburn if you are looking for a vehicle. More

by trameyer30 Verified Customer Verified Customer

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Staff was phenomenal especially Grant Lerude and Juan in financing was also exceptional. Very positive experience. financing was also exceptional. Very positive experience. More

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Everyone I dealt with was very helpful and importantly transparent. Thank you for going the extra mile to make this experience a really positive one! transparent. Thank you for going the extra mile to make this experience a really positive one! More

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My previous car had an unexpected malfunction and needed to be replaced quickly. Because of the urgency, I didn’t expect I would be able to be picky about my car choices. I spoke with Scott about the situat to be replaced quickly. Because of the urgency, I didn’t expect I would be able to be picky about my car choices. I spoke with Scott about the situation but also mentioned things I would want ideally in a vehicle. Three days later I was leaving the lot with MY DREAM CAR. I never expected to be so happy with a vehicle. But Scott and the team did every single thing possible to ensure I had an amazing, EASY experience. I will never buy another vehicle from any other dealership. More

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Brandon treated me like family. I am so grateful for his over and beyond customer service focus even after the deal was done. He is the best! The team has been wonderful in helping I am so grateful for his over and beyond customer service focus even after the deal was done. He is the best! The team has been wonderful in helping me find an affordable and beautiful vehicle that I love! I appreciate them. I am glad that I made the choice to give them my business. More

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I give Genesis of Auburn 5 stars because of their personnel - courteous, honest, sincere and knowledgeable. Most important, they understood that I just could not ethically pay their $900 "documentati personnel - courteous, honest, sincere and knowledgeable. Most important, they understood that I just could not ethically pay their $900 "documentation" fee (which is no more than price gouging), and found a way around that. Ownership needs to understand that this fee stands in the way of their reputation and is not worth it in the long run. I complained about this with a different dealership and have received over 5,000 "LIKES" so far - it is really a win-win if you GET RID of this fee! More

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Nancy's product knowledge and sharp mind make her good at helping clients get what they want. I could hear the wheels churning in her mind as she worked with the finance department for us. She doesn't stop helping clients get what they want. I could hear the wheels churning in her mind as she worked with the finance department for us. She doesn't stop caring for her customers. She will cheerfully help set up the features of the car with the client. I'd also like to mention how nice it was for Scott Wilder to greet us when we came into the dealership. He and our sons were in school together but i would not have recognized him now. We told him we just stopped by to see what might be on the used car lot but our agent Nancy was working with another couple. We chatted a few minutes with Scott. When we realized Nancy was going to be tied up longer than we expected, we decided to go out and start looking at the cars. As we passed Scott he suggested we look at the Tucson. When we found a car of interest we asked him what would be a ball-park figure of it's cost. He was very pleasant and told us more about the car's features and when he gave us the price range, I said "sold". He knew we were waiting for Nancy and yet he took time to help us. That's a Team Player going beyond! More

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We had the best Salesman ever, Mr. Kavin Robertson. This young man made sure we got everything the way we wanted it, his personality is definitely made for the job!! I wish I could giv Kavin Robertson. This young man made sure we got everything the way we wanted it, his personality is definitely made for the job!! I wish I could give a 100 stars. Thank You so much for everything you did for us, including something to drink.. More

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Nancy was a pleasure to work with. She went above and beyond to assist me with getting the Genesis that I wanted. She went above and beyond to assist me with getting the Genesis that I wanted. More

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