Juan Melendez | Page 20

Excellent staff and service. Always very pleased with the great service dept. Great location also and nice service waiting room Always very pleased with the great service dept. Great location also and nice service waiting room More

Report | Print

Excellent service and excellent customer care. Courteous friendly staff. Nice waiting area Will highly recommend Courteous friendly staff. Nice waiting area Will highly recommend More

by ljknott Verified Customer Verified Customer

Report | Print

Long wait, mediocre service, $300 for 'free service' No signs to tell you to pull in. The. Waited for awhile before someone acknowledged me and told me to pull in. Then waited for who was coming next becau signs to tell you to pull in. The. Waited for awhile before someone acknowledged me and told me to pull in. Then waited for who was coming next because no one told me anything. 3 hours for an oil change and fuel injection cleaner is ridiculous. More

by LLARSON7 Verified Customer Verified Customer

Report | Print

The guy didn't know what he was looking for charge me like 300 dollars for a diagnosis and it results the car only needed a new gas cap. That probably cost me like 20 bucks. like 300 dollars for a diagnosis and it results the car only needed a new gas cap. That probably cost me like 20 bucks. More

by Nashaly113 Verified Customer Verified Customer

Report | Print

Great I discussed what I needed and was updated while I waited Great customer service waited Great customer service More

by MULTIBOBWORK Verified Customer Verified Customer

Report | Print

Good visit but long wait I received a good explanation pf why I needed new rear brakes why I needed new rear brakes More

by JMSPELLMAN99 Verified Customer Verified Customer

Report | Print

New tires and state inspection Well done ? ? Juan was good at providing updates and time estimate ? Juan was good at providing updates and time estimate More

by PJHEBSGAARD Verified Customer Verified Customer

Report | Print

For oil change did Not get printout of depth of each tire tread or front disc pads or rear drum shoes. Customer does not know conditions of above and cannot plan for future service. Juan was personable and k tread or front disc pads or rear drum shoes. Customer does not know conditions of above and cannot plan for future service. Juan was personable and knowledgeable. More

by Steveok Verified Customer Verified Customer

Report | Print

Hopefully someone getting this message will pass along to the service advisor, (Juan) and maybe a manager. My frustration is 2-fold. 1, on way home, in dark, no lights. Couldn't figure out why, but put at ri the service advisor, (Juan) and maybe a manager. My frustration is 2-fold. 1, on way home, in dark, no lights. Couldn't figure out why, but put at risk!! Made it home, and my wife knew to turn the switch on. I recognize the reason to turn them off to work on car, but Your Job Is To Put It Back On. This could have resulted in a serious accident and dealership is at fault. In addition, when getting that resolved, she noticed the low tire pressure alert to check censer and icon flashes, and stays on. So 4.5 hrs and $687. Later the reason to have service remains an issue. Now what will you do about this?? More

by TREDG8 Verified Customer Verified Customer

Report | Print

Made an appointment on Tuesday to get my door handle fixed. Only to show up for my appointment on Friday to find out the new part had not been ordered. Was told new part would be in by Saturday, only I fixed. Only to show up for my appointment on Friday to find out the new part had not been ordered. Was told new part would be in by Saturday, only I am still waiting for someone to call me to tell me the part is in and to setup another appointment. More

by MAZAKPEARSON Verified Customer Verified Customer

Report | Print