Juan Melendez
Juan Melendez at Westboro Toyota

Juan Melendez | Page 4

Service Advisor

Westboro Toyota

271 Turnpike Rd
Westborough, MA 01581

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4.4
449 Reviews
4.4

449 Reviews

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449 Reviews of Juan Melendez

May 23, 2025

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Employee Rating

Almost 3 hours for an oil change. BRUTAL no apologies at the end or even a thank you. Here are your keys and car. More

by WHITEY2072
Service Price Transparency
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Service Communication
Recommend Dealer
No

May 22, 2025

Dealership Rating
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It was a good experience except the wait time took liitlebit longer than expected. I would suggest to provide some snacks or coffee while guests wait in the waiting area. More

by KSPARTH0495
Recommend Dealer
Yes

Other Employees Tagged: Juan Melendez

May 22, 2025

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Employee Rating

Service was done on time and the car runs great. Juan was specific about what was needed and why. Thanks! More

by SLUDOVICI246
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 21, 2025

Dealership Rating
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Excellent service , fast and great customer service. . I always helped me when I needed when I go change my oil . More

by EMILEINE1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 18, 2025

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Fast and efficient oil change while I waited. There we no problems. Nice clean facility. More

by kingle
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Recommend Dealer
Yes

May 16, 2025

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Employee Rating

I had the pleasure of having Juan Melendez be my service advisor. He was he extremely kind and helpful, as he explained what my car needed. I will be requesting him every time I go to Westboro Toyota. More

by TANYA.TOVAR
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Recommend Dealer
Yes

May 13, 2025

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I was able to call and get in for service the same day and they were done wuick More

by Kevin
Service Price Transparency
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Recommend Dealer
Yes

May 01, 2025

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Employee Rating

Awesome They have good customer care All right They are willing to explain whatever issues concerning your vehicle and solved More

by SSUNAMARGIE
Recommend Dealer
Yes

Other Employees Tagged: Juan Melendez

May 01, 2025

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Employee Rating

Everyone is friendly, attentive and respectful. It does take much longer to do an oil change than most places, but given it's a weekend, it wasn't too bad . More

by NIVJANA.M
Recommend Dealer
Yes

Other Employees Tagged: Juan Melendez

April 28, 2025

Dealership Rating
Employee Rating

Although he gave me minimal information ,the person who communicated at the Toyota was not friendly. I felt so isolated. More

by Masa
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
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