Juan Melendez
Juan Melendez at Westboro Toyota
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Juan Melendez | Page 4

Service Advisor

Westboro Toyota

271 Turnpike Rd
Westborough, MA 01581

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4.5
313 Reviews
4.5

313 Reviews

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313 Reviews of Juan Melendez

March 28, 2024

Dealership Rating
Employee Rating

Buying car - after 2-1/2 hours of paperwork and waiting, the car was washed - this is when I noticed the dent Also, after 2-1/2 hours, I was told there was only 1 key. I felt like I should have known about More

by Nonmswix58
Recommend Dealer
No

Other Employees Tagged: Juan Melendez

March 09, 2024

Dealership Rating
Employee Rating

Service was great. It went quickly, within the timeframe that was estimated. Sleays reliable Reliable More

by BPJ.SWARTZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Melendez

March 05, 2024

Dealership Rating
Employee Rating

He is helping to deal the problem smoothly. . And very friendly and understanding the situation.. More

by PUSPA_P
Recommend Dealer
Yes

Other Employees Tagged: Juan Melendez

March 05, 2024

Dealership Rating
Employee Rating

Good experience I had a good experience at Westboro Toyota getting service on my Corolla that is just over a year old More

by PATRICKHARVEY09270
Recommend Dealer
Yes

Other Employees Tagged: Juan Melendez

March 01, 2024

Dealership Rating
Employee Rating

As always a great visit. It's always a pleasure to Westboro Toyota Service Department. Thank you More

by DRDICKOD
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Juan Melendez

February 29, 2024

Dealership Rating
Employee Rating

1.said 1-1 1/2 hours (took 2) 2. Didn't fix 'squeaky visor' as promised 3. This time and last time all kinds of settings notifications after service. Shouldn't have those. More

by STEVENCARL0
Recommend Dealer
No

Other Employees Tagged: Juan Melendez

February 24, 2024

Dealership Rating
Employee Rating

I had an issue with a PRIUS I bought there. They were able to take the car in, diagnose the problem, and fix it free of charge. More

by dempewolff
Recommend Dealer
Yes

Other Employees Tagged: Juan Melendez

Feb 24, 2024

dempewolff responded

I am very happy with them.

February 08, 2024

Dealership Rating
Employee Rating

Diagnostic didnt address my issue. Despite paying $165 plus fees, I dont have a solution to my problem. It seems they didnt want to test the electrical system. More

by steveyoung01
Recommend Dealer
No

Other Employees Tagged: Juan Melendez

February 05, 2024

Dealership Rating
Employee Rating

It was good. Waited a while but was happy I was able to have the appointment late in the day. More

by Angela.muise1
Recommend Dealer
Yes

Other Employees Tagged: Juan Melendez

February 04, 2024

Dealership Rating
Employee Rating

I kept telling them I had a warranty and Juan kept telling me know. Before that I called him a few times to ask if the art was I. And he never returned my calls. It turned out I had a warranty. Toyota More

by WCMK2
Recommend Dealer
No

Other Employees Tagged: Juan Melendez

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