Juan Mesa

I don't know who is in charge of this place, but they are literally the best. I had a really nice car leasing experience here, two leases in a row, nice price and terms, overall really like Volvo... but the literally the best. I had a really nice car leasing experience here, two leases in a row, nice price and terms, overall really like Volvo... but the icing on the cake is my recent experience with the service department. For some reason, I was having some issues with sensors in my car popping up on the dashboard. I took it in, they looked at it, quickly gave me a fresh loaner, brand new XC40 (man that thing is zippy!), and I was on my way. The new sensor delivery took longer than expected, this was around the holiday times, and Juan Mesa at customer service kept me updated perfectly. He expected quicker turnaround, told me the bad news when there was a delay, didn't sugar coat it, and just kept me up to date. We are getting the car back today, and I don't know if I explained it properly, but Juan's overall demeanor and just being on top if it was refreshing, as most companies aren't like that these days!!! Anyways, highly recommend Volvo N. Miami and Juan Mesa. Thank you!!! More

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manger : Cesar PRIVATE OWNED VOLVO , RUN AWAY DO NOT COME HERE FROM A GIRL TO ANOTHER GIRL left a bad honest review on googled , His scam artist self said “ I told you we had to check the battery COME HERE FROM A GIRL TO ANOTHER GIRL left a bad honest review on googled , His scam artist self said “ I told you we had to check the battery “ sweetie . I visually showed you my battery has been checked 4 times , it’s not the battery :) super discriminationary behavior from manger Cesar & service host Carlos . if you plan on getting a Volvo , go absolutely anywhere else :) or to an actual Volvo !! this private owned is too stingy and entitled.. I shouldn’t have to be one calling insurance companies :) that’s ur job Carlos :) do it As to Cesar :) you never heard the policy the customer is always right ? I’ll be back with channel ten news More

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