Juan Olvera | Page 2

I would not recommend this dealership. We scheduled an appointment for Friday and they insisted we drop the car by 7:30 am. To be safe, we dropped it off Thursday evening. We did not hea We scheduled an appointment for Friday and they insisted we drop the car by 7:30 am. To be safe, we dropped it off Thursday evening. We did not hear back regarding the estimate, as promised, so I called at 1:00 pm and left a message. The called was not returned so I called again at 4:00 pm and left a second message for Juan. When he finally returned the call we were told the car hadn’t been looked at yet and there were 21 customers ahead of us. I asked if they would be able to get to it on Saturday and he said he wasn’t sure. That would mean we would not have a car until Monday at the earliest. They should have been more transparent with us about timing and what to expect so we could make an informed decision whether we could be without a vehicle for that period of time. We ended up picking up the car and took it to Dave’s Ultimate Automotive - who we highly recommend. They communicated every step of the way and got it done the same day, as promised. We will never use this dealership again. More

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Amanda was great to work with. By far the best car buying experience I have had. Everything was done via text and email. She was honest, very attenuative to details and showed a wi By far the best car buying experience I have had. Everything was done via text and email. She was honest, very attenuative to details and showed a willingness to work with me on requests. 10/10 would recommend. More

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Service dept is always knowledgeable and friendly. Always timely completing service. They are my go to dealer Always timely completing service. They are my go to dealer More

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Toyota of Cedar Park is wonderful to work with. From the buying process to routine maintenance- the process is streamlined and easy. The personnel are friendly and knowledgeable. I recently worked From the buying process to routine maintenance- the process is streamlined and easy. The personnel are friendly and knowledgeable. I recently worked with Juan Olvera - he was a pleasure to work with. More

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Wonderful customer service. Honest fair excellent staff. Will only take my car to this dealership Honest fair excellent staff. Will only take my car to this dealership More

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It was a great experience going to do the maintenance of my Tacoma. The advisor Juan Olvera is excellent at customer service. He listened to my requests, got my service done and kept me informed on the tric my Tacoma. The advisor Juan Olvera is excellent at customer service. He listened to my requests, got my service done and kept me informed on the trick status. Immediately call me to let me know the truck was done. He is a very nice young man to deal with at this Service Department. I’m very satisfied with Mr. Olvera’s help servicing my vehicle. It is very nice to deal with Individuals like him. In an overall I’m very happy to come back for my trucks next maintenance. More

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Toyota of Cedar Park has professional service agents who are patient and efficient. Even when I am having a bad day, they take great care of me! are patient and efficient. Even when I am having a bad day, they take great care of me! More

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Good and fast service. Nice waiting room and even an outdoor area for the pup. Nice waiting room and even an outdoor area for the pup. More

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Quick service which was awesome since it took less than hour, which I did not expect! Just awesome job! hour, which I did not expect! Just awesome job! More

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Five visits to Toyota of Cedar Park for standard parts and service. Each time the service and tech team are in sync to get the work done right, fast! Keep up the good work and service. Each time the service and tech team are in sync to get the work done right, fast! Keep up the good work More

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