Juan Restrepo | Page 4

Great job the work they do is really impressive. Highly recommend to anyone that gets a Kia Highly recommend to anyone that gets a Kia More

by rickyrahl85 Verified Customer Verified Customer

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Quick and easy process. Very responsive to follow up questions. Very friendly. Would go to Juan again the next time I need another car. Very responsive to follow up questions. Very friendly. Would go to Juan again the next time I need another car. More

by CHRISTINEDECKER Verified Customer Verified Customer

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Juan spent a really long time going over every part of the technology with me and answered all my questions. Very easy to understand and patient! the technology with me and answered all my questions. Very easy to understand and patient! More

by OLDCORNER Verified Customer Verified Customer

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The best dealership and service department you will ever find in Florida. Thank you, Noah! find in Florida. Thank you, Noah! More

by tferry29 Verified Customer Verified Customer

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Great staff and workmanship. Easy appointment scheduling. Finishes service on time and the shuttle is good service Easy appointment scheduling. Finishes service on time and the shuttle is good service More

by PFISHMAN8020 Verified Customer Verified Customer

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Excelente asesoramiento de parte de Juan y propuesta económica de parte del equipo del Dealer económica de parte del equipo del Dealer More

by adgil78 Verified Customer Verified Customer

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Simple the best in the area good service good car and good price all in one the best good price all in one the best More

by LRIVE03 Verified Customer Verified Customer

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Scheduled an appointment for recalls and tire rotation. She wouldn’t let me schedule all 6 recall services at the same time as they “don’t do that.” I told her they could keep my car overnight if needed. W She wouldn’t let me schedule all 6 recall services at the same time as they “don’t do that.” I told her they could keep my car overnight if needed. Would only let me schedule half then and told me to schedule the other half the day I come in. On appointment day, the service advisor confirmed what I was there for and asked if I needed anything else. Told him I needed tire rotation but declined oil change as it wasn’t time for one. When he asked if I needed any other services, I explained that my car sounded funny when I started it from the key fob,. Asked him if they could give that a try and tell me if they thought something was wrong. Later, when he called to tell me, my car was ready, he summarized what had been done: all six recalls, tire rotation, oil change, and auto start wasn’t functioning as my battery level had dropped below 60%. He asked if I wanted to buy a battery. I declined of course because that’s not what I had asked to be checked and because that is my least favorite feature on my Telluride anyway. I was pleasantly surprised, however, to learn that they had corrected all six recalls despite what I was initially told when I scheduled the appointment. I was frustrated that they performed an oil change when I specifically said I didn’t want it and the extra issue that I asked about was not what they checked. When I picked up my car, I was not charged for the oil change, and the people at the service desk were friendly. It seems to be a very high-volume service department, but maybe the schedulers need some training/clarification and the service advisors should ask follow-up questions during in-take if they’re unsure what the customer is requesting. When I went in to pick up my car, I was looking at a brand new Telluride after checking out. Got sucked in by the sales manager with the whole “we could get you into a brand new one at the same payment if you have 5 minutes” spiel. Test drove with Juan who was very knowledgeable about Kia products and features. Did have to haggle with sales a bit and remind them what they said to me that put me in that chair in the first place. Finance guy, Jacob, knows his stuff. Digital desktop for signing documents eliminated paper shuffling and helped make that part quick and easy. Files transferred to USB and given at the end. Very cool. The new More

by LIZ.SPEARS Verified Customer Verified Customer

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I traveled for oil change. I’m not sure it was done. No new sticker. The wait was short almost to short for an oil change. The service indicator was not reset. I’m not sure it was done. No new sticker. The wait was short almost to short for an oil change. The service indicator was not reset. More

by DCROSSON2 Verified Customer Verified Customer

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From the time entering the business to the time leaving all were very friendly, Juan was very knowledgeable about the 2 vehicles I was looking into, and after buying very helpful in its use and after visit all were very friendly, Juan was very knowledgeable about the 2 vehicles I was looking into, and after buying very helpful in its use and after visiting still helping me with questions, the Sakes Manager and Finance were awesome as well. Best buying experience to date More

by GPAW Verified Customer Verified Customer

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