Juan Rodriguez | Page 5

Waited for truck. Was quoted 1 1/2 hrs - it was 2. May not seem like a lot but when you are waiting with nothing to do, it is a long time. Was quoted 1 1/2 hrs - it was 2. May not seem like a lot but when you are waiting with nothing to do, it is a long time. More

by MCCABEJOHN69 Verified Customer Verified Customer

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Juan is a very kind, respectful and helpful service advisor. He is honest and attentive. I trust him and really enjoy working with him when getting my Highlander serviced at Westboro Toyota. The ser advisor. He is honest and attentive. I trust him and really enjoy working with him when getting my Highlander serviced at Westboro Toyota. The service department at Westboro Toyota has treated me very well over the years. Alfredo the service manager does a very good job and works hard. More

by TIGERSAAA Verified Customer Verified Customer

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Reached dealership and had to wait for over 15 mts because Juan was busy eating and other two ladies were least concerned that I was waiting. Probably shift starts at 7.30 or 8 am and I was at the dea because Juan was busy eating and other two ladies were least concerned that I was waiting. Probably shift starts at 7.30 or 8 am and I was at the dealership at 9 am and this gentleman was busy eating. Secondly neither did he greet me nor did he smiled once during the whole process. I have used other Toyota dealership but never was treated in this manner. Thirdly they changed all the settings in my vehicle which was painful to restore to my original settings More

by AB Verified Customer Verified Customer

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very friendly a place to relax and do your personal work while people are working on your car while people are working on your car More

by SHAN.ADENO Verified Customer Verified Customer

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Very accommodating ; very good at estimating the time your car will be ready when you are waiting. your car will be ready when you are waiting. More

by EDWARDH914 Verified Customer Verified Customer

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After having NOT A PLEASANT EXPERIENCE PURCHASING THE CAR, I WAS HAPPY TO HAVE A GOOD MAINTENANCE VISIT with someone who seemed to care and took the time to explain how it works to someone who already wa CAR, I WAS HAPPY TO HAVE A GOOD MAINTENANCE VISIT with someone who seemed to care and took the time to explain how it works to someone who already was very leery about going back through the doors of WESTBOROUGH Toyota.. More

by CHAR37ISMA Verified Customer Verified Customer

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Great! Very professional Easy to deal with and fast service Highly recommended Ask for Juan next time we are there Very professional Easy to deal with and fast service Highly recommended Ask for Juan next time we are there More

by C_TRUONG Verified Customer Verified Customer

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It is always an excellent experience for me. The people that all work are miles above other people working in similar situations The people that all work are miles above other people working in similar situations More

by william_ashman Verified Customer Verified Customer

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Great service. Quick and efficient. Wait time was reasonable. Good price for an oil change. Quick and efficient. Wait time was reasonable. Good price for an oil change. More

by SKMCSWEENEY Verified Customer Verified Customer

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The service I received was excellent! Juan was especially great to deal with! Great service Juan was especially great to deal with! Great service More

by CHERYLGALLANT Verified Customer Verified Customer

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