Juan Rodriguez | Page 4

Before you buy a used vehicle from here, please read used car buying laws on the attorney general website to protect yourself. Consumer fraud, as defined by Arizona law, is any deception, unfair act or prac car buying laws on the attorney general website to protect yourself. Consumer fraud, as defined by Arizona law, is any deception, unfair act or practice, false statement, false pretense, false promise or misrepresentation made by a seller or advertiser of merchandise. I purchased a vehicle on 11-09 and am not happy at all about what happened. Although I like the car I purchased, it had undisclosed issues that I immediately had to get repaired within the same week as the purchase and this dealer wouldn’t make it right after two attempts on my end. I’m also extremely angry about the false claims salesman’s made. The unnecessary dealer fees they attempted to charge me. $800 for window tint that was not on the vehicle… argued with them about it it was insane there was literally no window tint… I felt I was being lied to and scammed but I stood my ground. I need a manager to contact me ASAP about my experience it was unacceptable. The girl at the front desk was sitting there with her face in her phone and I stood right in front of her for 5 minutes, she never looked up. Someone else had to walk across the room to greet and help me. I also saw her talking on her cell phone and ignoring another customer who walked in and went up to the desk. On a positive note, the finance managers were absolutely amazing. I appreciated them very much. More

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I bought a 2021 Genesis G70. Alex V was very personable and made my experience very pleasant and fun! Definitely recommend this dealership! They really are friendly and respec Alex V was very personable and made my experience very pleasant and fun! Definitely recommend this dealership! They really are friendly and respectful. More

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We had a great experience from ease of working with the team through to leasing the vehicle. The dealership itself is very nice and made for a comfortable car buying experience. Diego was very easy to work team through to leasing the vehicle. The dealership itself is very nice and made for a comfortable car buying experience. Diego was very easy to work with and relatable, making us feel no pressure during the whole process - we actually had fun. When I was hung up on whether a car seat would fit, the general manager put his own car seat in the car to ease my new mom worries. All around great experience and we were very pleased with our 2023 Mitsubishi Outlander PHEV. More

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Blake and Bradley were amazing and. I could not have asked for better service! They worked a true miracle!! Thank you, thank you!! I could not have asked for better service! They worked a true miracle!! Thank you, thank you!! More

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Bryant Cliff was excellent. Some hiccups in the deal but at the end of the day we got it done and he brought the vehicle out to me. Some hiccups in the deal but at the end of the day we got it done and he brought the vehicle out to me. More

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Kaiden and Jacob are always great to me and my family! This is my 5th car from these guys This is my 5th car from these guys More

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It was the best they got me in the mirage 2024 a black one . They were so nice and helpful. I would recommend them to everyone. This is the only make of car I would ever buy I just love them the cars they one . They were so nice and helpful. I would recommend them to everyone. This is the only make of car I would ever buy I just love them the cars they have run nice and there so cute. It took less then 3 hours and I left with my dream car. Am so excited they made me so happy.My mother passed away suddenly. It has been two months and she left some money and so I got a car cuz I need one. I explained this to the Kaiden and he was so nice and understanding. He worked his magic and now am a new owner of a Mitsubishi mirage 2024 I would just like to say thank you so much keep up the good work. More

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David was great! Helped us find the right vehicle for my son. It’s his first car and didn’t need anything fancy. He understood this and wasn’t pushy on trying to get Helped us find the right vehicle for my son. It’s his first car and didn’t need anything fancy. He understood this and wasn’t pushy on trying to get us into a more expensive vehicle. More

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This is the second time I am buying a car from the Mark group. Once again, they exceeded expectations and delivered a five star customer service. Shane, our sales guy was very good at communicating and fo group. Once again, they exceeded expectations and delivered a five star customer service. Shane, our sales guy was very good at communicating and following up throughout the full process! Highly recommend this dealer, it’s hard to find a reliable dealership. Great prices, great communication and great service. 5 star dealership. More

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The best experience I have had at a car dealership with Alex McCain. I was not pressured at all and i felt like my time was valued. I will always go to Alex for all of my car purchasing needs! Alex McCain. I was not pressured at all and i felt like my time was valued. I will always go to Alex for all of my car purchasing needs! More

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