Juan Santoro
Juan Santoro at South Bay Hyundai

Juan Santoro

Finance Manager

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.9
204 Reviews

Dealership Experience

6 yrs, 7 mos

Industry Experience

25 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.9

204 Reviews

Write a Review

204 Reviews of Juan Santoro

July 23, 2025

Dealership Rating
Employee Rating

South Bay Hyundai took great care of us and their staff was friendly, knowledgeable, and helpful. The process was very smooth and efficient from beginning to end. The facility is also very attractive and c More

by jeffrogers2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Lopez

July 16, 2025

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Very knowledgable and helpful. Great experience and I am very happy with my experience. I love my new Kona. More

by Laucanavan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jair Quezada , Jair Quezada

Jul 16, 2025

South Bay Hyundai responded

Thank you for the kind words! We're so happy to hear you had a great experience and that you're loving your new Kona — it’s an awesome vehicle! We appreciate you choosing us and are always here if you need anything down the road.

July 15, 2025

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Second time leasing from this dealership. Was easy and comfortable, and we are enjoying our Tuscon Hybrid More

by lea.anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Antonio Lopez

Jul 16, 2025

South Bay Hyundai responded

Thank you for coming back to lease with us a second time — that means so much! We’re happy to hear the process was easy and comfortable, and we’re thrilled you’re enjoying your Tucson Hybrid. Wishing you many smooth and fuel-efficient miles ahead!

July 15, 2025

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Our rep Eduardo was fast, efficient & very courteous. Would highly recommend him. The process was simple and we were in and out in no time. Thank you!!! More

by Susie Park
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Eduardo Gomez

Jul 16, 2025

South Bay Hyundai responded

Thank you for the great feedback! We’re so glad to hear Eduardo took such good care of you — he’s definitely a valued member of our team. It’s great to know the process was quick and smooth. We truly appreciate your recommendation and hope you enjoy your new vehicle!

July 09, 2025

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Eddy was great, as was Steven (the general manager). They do not pressure you, which was very refreshing. More

by danielfarr17
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Jul 10, 2025

South Bay Hyundai responded

Thank you for the wonderful feedback! We're so glad to hear that Eddy and Steven made your experience a positive one. We pride ourselves on providing a no-pressure, customer-focused environment, and it's great to know that came through. We'll be sure to pass along your kind words to both of them!

July 05, 2025

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Staff made the buying process easy! They had good prices and lots of stock, and knowledgeable salespeople More

by nancyblewis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mo Hallak

Jul 07, 2025

South Bay Hyundai responded

Thank you, Nancy, for the wonderful review! We’re so happy to hear that our team made the buying process easy and stress-free. With great pricing, plenty of inventory, and a knowledgeable staff, we aim to make every experience a positive one. We truly appreciate your business and hope you enjoy your new vehicle!

June 22, 2025

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Out contacts were Maceo Bradley, Steven Suh, and Conor. All were very helpful, understanding, and patient with our questions. We most appreciate that there were no "hard sell" discussions, and all Costco d More

by sgrant25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Suh, Mace Bradley , Conor

Jun 23, 2025

South Bay Hyundai responded

Thank you so much for your kind feedback! We're thrilled to hear that Maceo, Steven, and Conor provided such a helpful and transparent experience. We’re especially glad you felt comfortable and never pressured—our goal is always to make the car-buying process straightforward and stress-free. We truly appreciate your trust in us and hope you're enjoying your new vehicle! — The South Bay Hyundai Team

June 04, 2025

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Had a very good experience leasing a new Hyundai with Kevin, Juan, and Ahmed. Everyone was extremely friendly, accommodating, and helpful, and most importantly - no pressure. Was able to complete the e More

by dcheng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Omar, Kevin Marroquin

Jun 05, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We're so glad to hear that Kevin, Juan, and Ahmed made your lease process smooth, friendly, and pressure-free. Completing everything in under two hours is what we strive for—efficient, easy, and enjoyable. We truly appreciate your trust in us and hope you’re loving your new Hyundai!

May 01, 2025

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Cool dealership with cool salesman. They are very helpful and do not hesitate to make sure your needs are met. More

by michellej66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raymond Padilla

May 05, 2025

South Bay Hyundai responded

Thank you for the great review! We're happy to hear you had a positive experience with our team and that they made sure all your needs were taken care of. We appreciate your support and hope to see you again soon!

April 21, 2025

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Employee Rating

The attitude of my sales rep after I got a bad car was very off putting and was not helpful to the situation More

by renearroyo20
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Alex Ruiz, Jim Hindi

Apr 22, 2025

South Bay Hyundai responded

Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations, especially after encountering an issue with your vehicle. We understand how frustrating this must have been, and we sincerely apologize for any negative interaction with your sales rep. We take these concerns seriously and will be discussing at our next sales meeting so we are all better trained in the future.

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