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Jude Forte
Jude Forte | Page 22
Certified Assistant Service Director
Treasure Coast Lexus
5121 S US Highway 1
Ft Pierce, FL 34982
230 Reviews
I am a Mom! I have 3 beautiful adult-children and 4 wonderful grandchildren. My hobbies are to spend as much time with them as possible. I love our family Sunday dinners. And I love the fact that the "family" may not be blood but family none the less. I love the career in which I chose. Being a service director for Lexus is, without a doubt, the best career change I have made. Treasure Coast Lexus allows me to treat my guests as if YOU were a guest in my own home. I enjoy take care of people!
Read moreDealership Experience
2 yrs, 11 mos
Industry Experience
18 yrs, 6 mos
Specialties & Trainings
ASE CERTIFIED
230 Reviews
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230 Reviews of Jude Forte
Verified Customer
February 08, 2024
I'm a little disappointed. The service writer, Jude, did a phenomenal job wanting to help me. Unfortunately she hasn't ever seen the customization settings I requested, so ther The service writer, Jude, did a phenomenal job wanting to help me. Unfortunately she hasn't ever seen the customization settings I requested, so therefore did not have the familiarity with the feature I wanted to have changed by the technician. Additionally - she was unfamiliar with the new vehicle one time customization offered by any new Lexus. The technician did not make an attempt to confirm the change I was requesting, so, it was changed to something I definitely do not want, because no one at the dealership is familiar with this item. I'm just a car guy, and I know what I want. Unfortunately I will have to change this setting with my laptop and some trickery, unless Lexus wants to change it for me. I wish they knew exactly what I was after and had the experience of doing this change for others. My navigation changeover from day to night and night to day is set to make the screen stay in daytime mode even when it is very dark outside. This is obviously not ideal. The eye strain is frustrating and I have to go in and manually select the infotainment system to night mode. I hope this can be addressed, because it's a point of frustration with my Ultra Luxury Lexus. More
by AngryPilot
February 04, 2024
I had a rare experience with a new vehicle with less than 100 miles. I am totally unsatisfied, actually baffled, with the explanation about what caused my issue. Although the staff was responsive and helpf 100 miles. I am totally unsatisfied, actually baffled, with the explanation about what caused my issue. Although the staff was responsive and helpful, I have serious questions about what happened and why. I have a call scheduled for tomorrow morning which may help me understand. So, my mediocre rating is based on the situation, not the service team, at least to this point. An unrelated issue. I was never informed about the requirement for my new RX350 to use premium fuel. It was only because a friend mentioned it to me that I became aware. it was on some page well into the owner's manual but I believe the sales or delivery team should have made me aware of that requirement. More
by kenwaskom
Other Employees Tagged: Scott McElveen
February 02, 2024
Fine. I hate to do these surveys! Not my job to evaluate your employees! Only negative with the dealership! I hate to do these surveys! Not my job to evaluate your employees! Only negative with the dealership! More
by JANETMALONE
Other Employees Tagged: Isael Ramos, Kelleigh Congdon, Tara Overall, Andrea Gopie, Martiza Lopez, Steven Gillis , Linda McCullough, Christopher Ramnerine, Don"t remember all names
February 02, 2024
Good service Very clean and good customer service and snacks x. X x x x snacks x. X x x x More
by tonya11725
Other Employees Tagged: Kathy Register, Kelleigh Congdon, Tara Overall, Andrea Gopie, Martiza Lopez, Steven Gillis , Linda McCullough, David Seifert, Jackie Williams
February 02, 2024
We are very, very happy with the dealership and . The employees that They work there very courtesy.. The employees that They work there very courtesy.. More
by 1945.santa.nj
Other Employees Tagged: Kelleigh Congdon
January 28, 2024
Jude is pleasant and fantastic as a customer service advocate. The service department addressed our issue quickly and Jude was helpful throughout the entire process. Now days, customer service is spotty advocate. The service department addressed our issue quickly and Jude was helpful throughout the entire process. Now days, customer service is spotty to put it lightly, but she is a treasure to keep as she compliments your company well More
by David.stille
Other Employees Tagged: Jude Forte
