Julia Baylen
Julia Baylen at Sunrise Chevrolet

Julia Baylen | Page 8

Service Advisor

Sunrise Chevrolet

414 E North Ave
Glendale Heights, IL 60139

4.8
151 Reviews
4.8

151 Reviews

Write a Review

151 Reviews of Julia Baylen

December 21, 2024

Dealership Rating
Employee Rating

When they make a mistake, the own up to it and fix it. They make sure the car is safe to drive when you need parts to be ordered.. Julia goes above and beyond what is expected of her. Her personality s More

by SIXCATSRMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Wurzer

Dec 23, 2024

Sunrise Chevrolet responded

It's wonderful to hear that Julia and the team at Sunrise Chevrolet are committed to making things right and ensuring your car's safety. We appreciate your feedback, and we're glad you had such a positive experience with us!

December 12, 2024

Dealership Rating
Employee Rating

Awesome Service. Always timely. Never pushing you to do more than you came in for. Been bringing our cars here for service the past 10 years. We miss Jim who reti More

by danew23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Sunrise Chevrolet responded

Thank you for your loyalty over the past decade! We're glad to hear that Julia has been providing excellent service at Sunrise Chevrolet. We appreciate your continued trust in us!

December 11, 2024

Dealership Rating
Employee Rating

Welcomed by all service department employees. Options for vehicle maintenance explained so decision could be made. Julia and all staff were very friendly and professional Would highly recommend More

by kathy.l.noga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2024

Sunrise Chevrolet responded

Kathy, we're delighted to hear that Julia and the team provided you with such a welcoming experience at Sunrise Chevrolet. Thank you for recommending us!

December 07, 2024

Dealership Rating
Employee Rating

Great friendly service as usual! I even received a complimentary car wash.. Thank you for your excellent service. More

by Christineitel
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 13, 2024

Sunrise Chevrolet responded

We're delighted to hear you enjoyed the friendly service and complimentary car wash at Sunrise Chevrolet! Thank you for your kind words.

December 07, 2024

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Employee Rating

I came in for a scheduled recall repair and was in and out within an hour. I was greeted and treated very well during my appointment More

by Dana Dane
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hrubec, Carmen Sciortino, Jorge Camarena , Jim Finch, Dan Wurzer

Dec 10, 2024

Sunrise Chevrolet responded

Dana, we're delighted to hear that your recall repair was quick and pleasant at Sunrise Chevrolet. Thank you for sharing your experience with us!

December 07, 2024

Dealership Rating
Employee Rating

I received excellent service at Sunrise Chevrolet and will only service my vehicle at Sunrise Chevrolet. More

by JIM_BROWER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hrubec, Carmen Sciortino

Dec 10, 2024

Sunrise Chevrolet responded

Jim, we're delighted to hear that you received excellent service at Sunrise Chevrolet! We look forward to continuing to take care of your vehicle needs.

November 15, 2024

Dealership Rating
Employee Rating

Excellent service. Helpful people. Service department was great. Extended warranty well worth it. Would recommend sunrise More

by PANAS611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Sunrise Chevrolet responded

Thank you for recommending Sunrise Chevrolet! We're delighted to hear that our service department and team were able to assist you effectively. Enjoy the peace of mind with your extended warranty, and we look forward to serving you again in the future!

November 13, 2024

Dealership Rating
Employee Rating

Always efficient Personable Professional Courtesy clean waiting room Always explain what and why was done More

by CHERYL.AMBROSE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Sunrise Chevrolet responded

Thank you for highlighting the efficiency and professionalism of our team at Sunrise Chevrolet! We're glad to hear that you appreciated the clean waiting room and clear explanations. We look forward to serving you again in the future!

November 12, 2024

Dealership Rating
Employee Rating

Waiting for 2hrs for oil change. Made appt 2weeks prior. Returned vehicle with dirty seats. More

by JIM.STUTZMAN
Service Time
Recommend Dealer
No
Nov 15, 2024

Sunrise Chevrolet responded

Jim, we're sorry for the unexcepted wait for your oil change. We strive to provide timely service and it's clear we missed the mark. We are continuously working on improving waiting times and your feedback is valuable as it helps us improve. If there's anything you would like to discuss further, please feel free to reach out directly.

November 10, 2024

Dealership Rating
Employee Rating

Much better experience than last time. Jeff, service mgr, was very good 15 words end More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Finch

Nov 12, 2024

Sunrise Chevrolet responded

We're glad our service center team at Sunrise Chevrolet could turn your experience around this time. Thanks for sharing and we hope to see you back for any future needs!

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