Julian Ruiz
Julian Ruiz at Earnhardt Lexus

Julian Ruiz

Internal Service Consultant

Earnhardt Lexus

800 E Camelback Rd
Phoenix, AZ 85014

4.4
11 Reviews
4.4

11 Reviews

Write a Review

Dealership Experience

20 yrs

11 Reviews of Julian Ruiz

November 30, 2025

Dealership Rating
Employee Rating

Battery in my 2023 Lexus ES 350 F Sport died. Needed a new battery and prefer Lexus quality over the ones offer by the jump start people. Called Michael Southern and he was waiting for me after More

by Hale
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Southern

Dec 01, 2025

Earnhardt Lexus responded

Thank you for sharing your experience, Hale! We're thrilled to hear about your positive interaction with Michael. Providing top-notch service is our priority, and it’s great to know you felt well taken care of. We appreciate your feedback and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

October 27, 2025

Dealership Rating
Employee Rating

I've been a customer of Earnhardt Lexus for almost 20 years. The service is always superb, whether I'm buying a vehicle or getting maintenance. This visit the other day Julian Ruiz was my Service Rep and More

by stiles.doormat_0t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

Earnhardt Lexus responded

Thank you for your long-time loyalty! We're thrilled to hear about your positive experiences with our team, especially Julian. Your kind words inspire us to keep providing excellent service. We look forward to serving you for many more years to come! Regards, Bull Earnhardt Owner bull@earnhardt.com

July 28, 2025

Dealership Rating
Employee Rating

Julian did an excellent job listening to my questions pertaining to service and went beyond in reassuring me that my SUV was being properly maintained! The entire Earnhardt team is awesome! More

by LLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Earnhardt Lexus responded

We’re thrilled to hear about your positive experience with Julian and our team. We always strive to provide exceptional service and peace of mind to our customers. Your feedback truly motivates us to keep up the great work! Regards, Bull Earnhardt Owner bull@earnhardt.com

June 30, 2025

Dealership Rating
Employee Rating

Always has great service and service writer that are willing to listen and address your concerns. More

by Crb84123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2025

Earnhardt Lexus responded

Thank you for the fantastic feedback! We're thrilled to hear that our team provided attentive service and addressed your concerns. Your satisfaction is our priority, and we look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

June 19, 2025

Dealership Rating
Employee Rating

Very helpful and professional, if he didn’t know the answer, he took the time to find it. More

by Rlaporte1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Earnhardt Lexus responded

Thank you for your fantastic review! We're thrilled to hear that our team provided you with helpful and professional service. We believe in going the extra mile to ensure you have the best experience. Your feedback means a lot to us! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 13, 2020

Dealership Rating
Employee Rating

The service advisor is excellent. He knows exactly what my contract and is very knowledgeable. He’s polite, compassionate and has a positive attitude. His name is Andrew Wilson. More

by MS
Recommend Dealer
Yes

Other Employees Tagged: Angel Cazares , Andrew Wilson

October 07, 2020

Dealership Rating
Employee Rating

Anthony Tomasello was wonderful in our purchase of a new 350 RX. We came in the dealership knowing what options we wanted, the specific colors for the interior and exterior and how much we wanted to spend. More

by Holly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 11, 2020

Dealership Rating
Employee Rating

New 350 ES Our new car purchase at Earnhardt Lexus was a very pleasant experience. We worked with Leo Suhargo who was knowledgeable, conscientious, and responsi More

by rrdmd
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Leo Suhargo

April 27, 2020

Dealership Rating
Employee Rating

David Bader at Earnhardt Lexus is amazing to work with. Thank you David Bader, Doug Ebner, Julian Ruiz and Brandon Heath for making our experience an extremely enjoyable one. It was so refreshing to go int More

by Laura Matos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 09, 2018

Dealership Rating
Employee Rating

Great car buying experience Angel, Julian and Doug were delightful Angel was my sales contact and he was professional and knowledgeable. Julian was so patient and amazing wi More

by KD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Angel Cazares, Doug Ebner

1

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