Juliana Celis
Service Appointment Coordinator
Gilchrist Chevrolet Buick GMC Dealership Tacoma
6014 S Tacoma Way
Tacoma, WA 98409
57 Reviews
Write a Review57 Reviews of Juliana Celis
April 29, 2024
Friendly and fast service. Chuck; I'm not sure of his last name is an awesome service writer Chuck; I'm not sure of his last name is an awesome service writer More
Other Employees Tagged: Chuck White
April 26, 2024
Greatness was spoken with more words. Absolutely an amazing experience. Got what I wanted with no hassle. Absolutely an amazing experience. Got what I wanted with no hassle. More
Other Employees Tagged: Talitha Davis, Mitch Tramm, Kristina Anklam, Will Ketcham, Dominick Martinez, David Shubladze, Steve Smith, Jenn Townsend
April 25, 2024
Great customer service at the front desk. They were all friendly and welcoming. Very professional. They were all friendly and welcoming. Very professional. More
Other Employees Tagged: Talitha Davis, Will Ketcham
February 20, 2024
Staff quickly serviced my vehicle. Check in and out was a breeze, with friendly staff. Check in and out was a breeze, with friendly staff. More
Other Employees Tagged: Talitha Davis, Dave Christensen
December 12, 2023
They were accommodating to get me in after someone tried to steal my Yukon. However the service writer didn’t communicate anything with me except more expenses and three extra things to fix my vehicle. My to steal my Yukon. However the service writer didn’t communicate anything with me except more expenses and three extra things to fix my vehicle. My $1000 repair cost me over $1600 and was done like a chop shop. They did the repair and didn’t tell me I wouldn’t have a shroud on my steering column leaving it exposed and the appearance of it being easy to steal. They also left springs screws zip ties all on my floor as if they didn’t even attempt to clean up their mess. I presented this to Susie my service writer. She informed me that they don’t have vacuums in their shop. There is also a couple black stains on my leather seats after the service. I’ve never taken a vehicle to a dealership for service and not had paper floor mats put in and covers for the seats while service was being performed. I’m appalled by the lack of effort by the entire service team. The only good thing was the ladies that took my payment were very friendly More
November 22, 2023
They were professional and did the job in a couple of day and allowed me a couple of days to come pick it up, they also gave me a 10% discount which was very nice because it is around the holiday season and and allowed me a couple of days to come pick it up, they also gave me a 10% discount which was very nice because it is around the holiday season and it was a little expensive job that needed to be done. This is the 2nd time I brought my car here and I will continue to use this dealerships shop. More
Other Employees Tagged: Dave Christensen
November 07, 2023
Waiting on part for sun roof since January 2023. .didn't rotate tires upon oil change .didn't rotate tires upon oil change More
Other Employees Tagged: Dave Christensen
October 26, 2023
Good service thank you so much for fixing the recall air bag Chevrolet is number one bag Chevrolet is number one More
Other Employees Tagged: David Shubladze, Robin Wilson , Devon Welsh
June 21, 2023
Customer service is beyond awful, price quoted incorrect, did not fix my car. Ruled all around did not fix my car. Ruled all around More
Other Employees Tagged: Dave Christensen, Debbie Cudini , Lori aldan, Kristy Graham