Julie Kinney | Page 6

Please lower the amount you charge for maintenance services. Also, provide food and snacks for the entire day at no extra fee. Also, provide more magazines to read. services. Also, provide food and snacks for the entire day at no extra fee. Also, provide more magazines to read. More

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Julie from service was excellent Went above and beyond Julie from service was excellent Went above and beyond to take care of me and my car. Would rate her service 5/5 and would come back any day. Big Th Julie from service was excellent Went above and beyond to take care of me and my car. Would rate her service 5/5 and would come back any day. Big Thank you! More

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Thanks for the Excellent Service on my car. Everyone was Courteous, Helpful and Friendly. My car was returned Super Clean inside and out! Thank you! Courteous, Helpful and Friendly. My car was returned Super Clean inside and out! Thank you! More

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The dealership is close to home and it's very easy to an appointment as needed. My Service Advisor on today was Manny. He was very helpful, provided updates throughout my appointment and clearly explained appointment as needed. My Service Advisor on today was Manny. He was very helpful, provided updates throughout my appointment and clearly explained feedback for maintenance needed. More

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The service received at Grubbs is always exceptional! The scheduling of routine maintenance is quick and easy and I am always met promptly and courteously. The scheduling of routine maintenance is quick and easy and I am always met promptly and courteously. More

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This was the 4th Vehicle our family has purchased from the Grubbs. They always do an amazing job of service after the sale. As always thanks for a great experience. the Grubbs. They always do an amazing job of service after the sale. As always thanks for a great experience. More

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Great service visit for noise recently. Had loaner vehicle prepared when dropped off for diagnosis, service advisor called with updates and kept me apprised of issue and status throughout. This was in vehicle prepared when dropped off for diagnosis, service advisor called with updates and kept me apprised of issue and status throughout. This was in addition to great sales experience in May...and previous sales experience couple years prior. Class act! More

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Top-Notch is how I would describe the service provided by Julie. What sets Julie apart is her follow up communication. Julie called every 2-3 days with a status update on my repair and when I arrived at Julie. What sets Julie apart is her follow up communication. Julie called every 2-3 days with a status update on my repair and when I arrived at Grubbs Service she kept me up to date on my vehicle's repair progress. Timely and personable, I wish she'd been my car's salesperson and sales manager! I'd give Julie 10 stars and hope her Grubbs colleagues know what a great customer-focused team member she is. More

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Grubbs Infiniti is the premier Infiniti dealership in the DFW metroplex. Their customer service is amazing. Regardless of where you purchased your vehicle, it’s worth the trip to Grubbs, you won’t be disap DFW metroplex. Their customer service is amazing. Regardless of where you purchased your vehicle, it’s worth the trip to Grubbs, you won’t be disappointed. More

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My oil change was done in a hour! Best time ever. Julie kept me updated the whole time. Everyone had masks on to make me feel safe while being there kept me updated the whole time. Everyone had masks on to make me feel safe while being there More

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