Julie Simonetti | Page 19

greatservive They were very accommodating with my oil change and tire rotation. I drove right up, they opened the garage door, let me in and completed the job befo They were very accommodating with my oil change and tire rotation. I drove right up, they opened the garage door, let me in and completed the job before the time expected. They also gave me a loaner car for my family to go to dinner while they change my oil! What great service! More

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Bad experience Overall bad experience with this dealership. I leased a 2016 jeep cherokee and within the 2 year lease there were multiple problems with the car and t Overall bad experience with this dealership. I leased a 2016 jeep cherokee and within the 2 year lease there were multiple problems with the car and the dealership was not very helpful over the 2 year span. More

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New Purchase New car purchases are always stressful on me. I worked with Julie and she was great at helping me relax. She answered all my questions and made sure I New car purchases are always stressful on me. I worked with Julie and she was great at helping me relax. She answered all my questions and made sure I was happy with my new vehicle. Mary Scott in Finance was also very helpful and patient with me and my concerns. More

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wonderful she was great with helping us out & showing us the car! 10/10 would highly recommend!!!!!!! thankyou for all youre great work! i love my car! she was great with helping us out & showing us the car! 10/10 would highly recommend!!!!!!! thankyou for all youre great work! i love my car! More

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The sales person lied, I got the run-around. We had a price quoted for a vehicle, then after agreeing to it, were told it wasn't possible. We were told a small increase might be necessary, but t We had a price quoted for a vehicle, then after agreeing to it, were told it wasn't possible. We were told a small increase might be necessary, but they agreed to accept a check as a hold on the one we wanted, with the understanding they would not cash it until we came to a final agreement. They then changed the price, twice. They changed vehicles on us, twice. We were passed from one sales agent to another. We finally decided we didn't want to go through with this purchase, and asked for our check back. The check they assured us they would NOT cash/deposit. It was already deposited, evidently within hours of them saying they would not deposit it. It took several hours and multiple phone calls, and I have been told we will have to wait at least 10 business days for the check to clear for us to get a refund. I insisted instead I would put a stop-payment on the check and they can pay any stop payment fee, since they failed to follow-through on their promise. They insist they have no idea who would have said they would not deposit the check. I asked to speak to the general manager, and was assured he would call me back in 10 minutes. That was 2.5 hours ago. I have since called back twice, waited on hold, and left 2 voicemails. I have yet to speak with him. I don't trust them. I will never use them. I will tell anyone who will listens to never go there. They lie. More

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Excellent Service Very positive experience today! Julie was wonderful! She was extremely helpful as I was working within a tight budget. Not only did she work hard till Very positive experience today! Julie was wonderful! She was extremely helpful as I was working within a tight budget. Not only did she work hard till she got the payment amount I requested but she also was able to get me a cheaper car insurance quote to save me money! Thank you Julie! More

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So happy! I thought for sure I was stuck in my car until it was paid off because I was told no one else could do anything for me. Julie Simonetti and the team a I thought for sure I was stuck in my car until it was paid off because I was told no one else could do anything for me. Julie Simonetti and the team at Haasz worked and worked on a deal with me for the car I wanted and the payments that were in my price range. Thank you so much! More

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Julie was great We worked with Julie at Haasz Automall in Ravenna for a long time to get us the deal we needed in the car we wanted. She was incredibly patient and n We worked with Julie at Haasz Automall in Ravenna for a long time to get us the deal we needed in the car we wanted. She was incredibly patient and never had an attitude when we’d call back a week later asking for updates and new deals and new info on different cars. She was always willing to help and got back to be quickly. We’d work with Julie again in a heart beat!! Thanks everyone at Haasz! More

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Simple, honest transaction Pretty effortless sale, negotiated price via phone and came in for test drive. Everything was as advertised. Julie was excellent to work with and made Pretty effortless sale, negotiated price via phone and came in for test drive. Everything was as advertised. Julie was excellent to work with and made everything easy! More

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New Car Experienxe Julie was my sales woman, and she was just fantastic. Anyone who has the pleasure of working with her will have a wonderful experience. I would recomm Julie was my sales woman, and she was just fantastic. Anyone who has the pleasure of working with her will have a wonderful experience. I would recommend her any day More

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