Juliet Guertin

Experienced a transmission problem literally on the last day of warranty coverage. Called Ford Warranty and they said it HAS to go to a dealership today and have a work order started today to be covered. I day of warranty coverage. Called Ford Warranty and they said it HAS to go to a dealership today and have a work order started today to be covered. I called the closest dealership, said they don't have a transmission tech and turned down the work. Called next closest dealership, said they are setting appointments 4 months out and that I can't take it to them today to start a work order, I'd have to make the appointment and wait 4 months (which would be past warranty). Finally called Pat Miliken and explained the situation. I was told to get down there before they close and they'd handle the rest. Pulled in one hour before they closed, the wrote up the paperwork and told me that it might take a couple of weeks before they could look at it BUT I technically had it in service and if the issue was covered under warranty, I'd be covered. Such a stressful day until I contacted Pat Miliken Ford. I wish I could remember the employees names, might have been Julie and Juliet.. I don't remember but I am so thankful that they were willing to help. More

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Worst Service department! I should have learned my lesson from the last few times I have had my Vehicle serviced there. They make apt for next day then tell you every day that I should have learned my lesson from the last few times I have had my Vehicle serviced there. They make apt for next day then tell you every day that they have not looked at your Vehicle yet and this lasts for days, for me weeks. Juliet Guertin is RUDE, and always has an attitude. Prior to her even seeing my Vehicle which is still under warranty is already taking about charging me to look at it because service engines light is on without knowing the issue. Bill Brown ford may be 2-3 weeks out but they are Honest and wont hold the Vehicle for days with out looking at it. Would never recommend ever going for any Service! More

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Great service, friendly and fast it’s always a pleasure to bring my car there thank you again for the great service to bring my car there thank you again for the great service More

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Brian Holiday is the only sales person I will buy from and have followed him from Holtzer ford to here. He is honest and has always taken care of our needs for my family. My children that are 24 and 22 wi and have followed him from Holtzer ford to here. He is honest and has always taken care of our needs for my family. My children that are 24 and 22 will only buy from him as well. we have bought many vehicles from him and have lost track as to how many because there have been that much. I am Honored to call Brian my Friend. More

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Juliet was awesome. I was Informed through the Entire Process and it was so easy to Use my Ford Pass points I was Informed through the Entire Process and it was so easy to Use my Ford Pass points More

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Lori was great to work with very professional, nice and very pleasant and she got the job done. very pleasant and she got the job done. More

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I’ve been going to Pat Milliken Ford for decades. Their services always been great. Their sales people are excellent! Their services always been great. Their sales people are excellent! More

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I have been a Pat Milliken Ford buyer of New vehicles since 1989. Great Job! since 1989. Great Job! More

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My vehicle was pick up at 10 am and returned all fix at about 12:20 noon.I love this I didn't have to wait in the waiting room. The pick up person was very nice and the returned person was nice also. about 12:20 noon.I love this I didn't have to wait in the waiting room. The pick up person was very nice and the returned person was nice also. More

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Great service department Juliet is the best worked in my time frame and kept me updated time frame and kept me updated More

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