Juliet Guertin | Page 2

I have leased two Escapes from Pat Milliken and about to lease a third one in about ten months. David Conzelman is an excellent salesperson. Knows what my vehicle needs are and makes sure that I can get a v lease a third one in about ten months. David Conzelman is an excellent salesperson. Knows what my vehicle needs are and makes sure that I can get a vehicle that meets my needs and lease terms that fit my budget. He is great on follow-up and keeping me updated on the ordering process. Also, he was a great help when I had a recall and service issue with my 2022 Escape. He was able to get both taken care of in one service call and even arranged a ride home. Keep up the good work!! More

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This dealership has outstanding sales people AND service people! Overall, a top-notch Ford store! people! Overall, a top-notch Ford store! More

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This dealership is not just a business its more like family, they have always taken care of me and my family. Shauntice Robinson, Mike Rector, and Juliet they have taken this dealership and made it a w family, they have always taken care of me and my family. Shauntice Robinson, Mike Rector, and Juliet they have taken this dealership and made it a worry free. Pat Milliken is a dealership you can trust More

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Milliken Ford gives the best customer service. Mark Zadorozny is a top notch sales person, knows the product well and Juliet Guertin ALWAYS does an excellent job when I bring my vehicle in for s Mark Zadorozny is a top notch sales person, knows the product well and Juliet Guertin ALWAYS does an excellent job when I bring my vehicle in for service. More

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Juliet is a pleasure to work with and has a exceptional knowledge of the Ford line up of cars and trucks. Juliet has been in the customer service industry for many years and is in my opinion is Top Shelf i knowledge of the Ford line up of cars and trucks. Juliet has been in the customer service industry for many years and is in my opinion is Top Shelf in customer service! More

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Kevin and the team are professional and welcoming, and very competent. I’m a longtime customer and will continue the relationship very competent. I’m a longtime customer and will continue the relationship More

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Rickey did a great job seling me my 2022 Ford escape. He was easy to work with patient and gave me a good deal. I would recommended him to anyone. I will consider using him again if and when I tur He was easy to work with patient and gave me a good deal. I would recommended him to anyone. I will consider using him again if and when I turn my lease in. Thanks Ricky. More

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Amazing service! All my questions were answered, lots of details about the lease were shared with me throughout the length of the ordering process. Brian Holiday made All my questions were answered, lots of details about the lease were shared with me throughout the length of the ordering process. Brian Holiday made the ordering and leasing experience extremely pleasant! We have followed him from his previous dealership location, and couldn't be happier with the decision to be at Pat Milliken now More

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I love my vehicle. I purchased a used Ford Explorer from Pat Milliken Ford and could not be more content. I had been searching for a car for a while now when I came acr I purchased a used Ford Explorer from Pat Milliken Ford and could not be more content. I had been searching for a car for a while now when I came across a listing from Pat Milliken Ford. I wanted the car from the moment I saw it online. I requested info on the car and availability to take a look at it. Sadly, no one reached out to me immediately. I ended up reaching out to the dealership and getting in touch with Mark Hollars. I let him know what I was interested in and advised him that my timeframe was tight. Mark did not skip a beat. I was able to meet him the next day, see the car, test drive it, and tell him, "yes I want it." Mark helped me with every aspect. I had a couple of concerns with the car and Mark helped resolve all of them by being my advocate. The concerns I had were either resolved or a game plan set up to correct these issues by the time I rolled off the lot the same day. THATS IMPRESSIVE! I needed to get in touch with a service advisor shortly after. Mark got me in touch with the Service Dept, specifically Juliet Guertin. Again, AMAZING SERVICE! sometimes issues require parts, and in this day and age, we all know that the shipping industry has had constraints that have extended the time you have to wait to receive what you order. frustrating, yes but when I reached out, I was met with support from all ends. I would like to personally thank Mike Hollars and Juliet Guertin for helping me, dealing with me, and understanding me. I believe that these two people on the team at Pat Milliken Ford display Extraordinary Vision, Missions, and Values. The commitment, to make sure that everything that I wanted to be addressed, was addressed. The Passion to teach me that which I did not know without being spiteful. the Integrity of being honest and truthful about the history of the vehicle. and the Family value, which made me feel welcomed and not just another sale on the book. Work with Mark, and you will be in good hands for your next purchase. Work with Juliet, and you will know that your service is being performed by an Advisor who understands and cares. 10/10 ... i will be back for another car More

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Service Department was rude. Total lack of interest of meeting customers needs. Service your vehicle somewhere else. meeting customers needs. Service your vehicle somewhere else. More

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