Dealership Experience
4 yrs, 4 mos
Languages Spoken
English
Spanish
117 Reviews
Write a Review117 Reviews of Julio Gutierrez
March 31, 2024
My experience at Sawgrass Arrigo was epic I was actually going on a road trip and I needed service they got me in and out the services team was great. Julio understood my situation and made it happen keep u going on a road trip and I needed service they got me in and out the services team was great. Julio understood my situation and made it happen keep up the great team work I really appreciate you guys. Thank you so much for your time, great customer service, and great communication to make things go smoothly I would recommend anyone to them from sales, services the entire staff is awsome. More
Other Employees Tagged: Bernard Jean, Jorge Jimenez, Nicholas Mcanderson, Richardson Larochelle, Yonly Pena, David Ramirez, Nicholas Rivera , Jaiden Mosses, Alexander Rodriguez, John
March 18, 2024
Started off a little Rough, But the service ended up being very excellent, Andy and the claim professionally and Julio, the service manager, took care of everything I would recommend this Arrigo Sawgras being very excellent, Andy and the claim professionally and Julio, the service manager, took care of everything I would recommend this Arrigo Sawgrass highly More
Other Employees Tagged: Ashley Szepesi, Andy Hernandez
March 03, 2024
Walk in with low expectations due to my old experience with other dealerships but got pleasantly surprised by how dedicated everyone is in making you feel how important it is to make you know your busines with other dealerships but got pleasantly surprised by how dedicated everyone is in making you feel how important it is to make you know your business is welcome there. More
March 01, 2024
Arrigo a une des pires politiques en matière de management que j’ai pu voir! Inciter ses employés à harceler les clients pour recevoir de bonnes critiques pour recevoir leur salaire complet est ina management que j’ai pu voir! Inciter ses employés à harceler les clients pour recevoir de bonnes critiques pour recevoir leur salaire complet est inadmissible ! Yonly, qui s’est occupé de mon cas est humain et donc imparfait. Il aurait pu mieux anticiper et s’organiser mais a fait son boulot correctement. Exiger l’excellence n’est pas un problème en soit mais vos méthodes sont vraiment tordues. Je souhaite bien du courage à vos employés. Sachez que je ne recommanderais certainement pas Arrigo à aucune de mes connaissances, non pas dû au service qui m’a été fourni mais parce que je ne partage en rien vos valeurs et méthodes. A bon entendeur, je vous salue. More
Other Employees Tagged: Ruddy Hernandez , Yonly Pena
February 27, 2024
Great service Every employee is professional and knowledgeable about their business. Quick and easy service department knowledgeable about their business. Quick and easy service department More
Other Employees Tagged: Bob Greenberg, Bernard Jean, Jorge Jimenez, Ashley Szepesi, Andy Hernandez, Ruddy Hernandez , Jaiden Mosses, Yardina Tupete, Dane Walker, Alexander G
February 26, 2024
Title: A Wonderful Service Experience with My Dodge Charger at Arrigo Sawgrass I recently had the pleasure of experiencing exceptional service for my Dodge Charger at Arrigo Sawgrass, and I am thril Charger at Arrigo Sawgrass I recently had the pleasure of experiencing exceptional service for my Dodge Charger at Arrigo Sawgrass, and I am thrilled to share my positive encounter. From the moment I arrived at the service center, I was greeted by friendly and knowledgeable staff members who were eager to assist me with my car needs. The service technicians at Arrigo Sawgrass demonstrated a high level of expertise and professionalism throughout the entire process. They took the time to thoroughly inspect my Dodge Charger, address any concerns I had, and provide me with detailed explanations of the repairs and maintenance needed. Not only was the service top-notch, but the efficiency and timeliness of the repairs exceeded my expectations. I was kept informed about the progress of the service and received my Dodge Charger back in impeccable condition in a prompt manner. Moreover, the customer service at Arrigo Sawgrass was exceptional. The staff went above and beyond to ensure that I was satisfied with the service provided, and their dedication to customer satisfaction truly stood out. Overall, my experience with Arrigo Sawgrass for servicing my Dodge Charger was nothing short of excellent. I highly recommend their services to anyone in need of professional and reliable car care. Thank you, Arrigo Sawgrass, for your outstanding service and commitment to customer satisfaction! More
Other Employees Tagged: Jorge Jimenez, Andy Hernandez
February 25, 2024
muy buena atencion y un exelente servicio. el trabajo con muy buena calidad y rapides el trabajo con muy buena calidad y rapides More
Other Employees Tagged: Mark Gondelman, Jorge Jimenez, Ashley Szepesi, Andy Hernandez, Ruddy Hernandez , Chris Ayala, Francisco Bautista, Eric Casa, Yardina Tupete
February 23, 2024
very good service, very grateful for customer service and always willing to listen and solve any problem. always willing to listen and solve any problem. More
Other Employees Tagged: Ruddy Hernandez
February 02, 2024
Things not done correctly when returning to dealer had an assistant service manager argue with me and tell me to take my jeep and leave he wasn’t fixing anything. Spoke to Jay the service manager and he got assistant service manager argue with me and tell me to take my jeep and leave he wasn’t fixing anything. Spoke to Jay the service manager and he got it handled as well as David the service writer. I won’t return after the way the assistant manager spoke to me or handled the issue. And yes I will let as many people as I can know of my experience oh and yes I had to take my jeep in three times before it was fixed correctly and reassembled correctly. More
Other Employees Tagged: Jaylen Floyd