Julio Lopez
Julio Lopez at Williamson Buick GMC

Julio Lopez

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

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4.6
8 Reviews
4.6

8 Reviews

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8 Reviews of Julio Lopez

July 06, 2025

Dealership Rating
Employee Rating

Very efficient always taking care of me and very kind with me and me family. Thank you More

by CATABARES1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2025

Williamson Buick GMC responded

Thank you so much for your thoughtful words! We’re truly grateful for your trust and it’s always a pleasure to care for you and your family with kindness and efficiency.

July 03, 2025

Dealership Rating
Employee Rating

The service was really good they were thorough and they did they best thank you More

by PROFCHEFLUTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Williamson Buick GMC responded

Thank you so much for your kind words! We're glad to hear our team gave their all and provided you with attentive, thorough service.

June 18, 2025

Dealership Rating
Employee Rating

Everyone was so helpful and kind! I love it there! Williamson is the best! So grateful! More

by MGIL.ISABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Williamson Buick GMC responded

Thank you so very much for this generous review. We re so grateful to have wonderful customers like you. We look forward to serving you again soon.

June 17, 2025

Dealership Rating
Employee Rating

Very poor customer service from the service department. No desire to facilitate the experience of being without one’s car for a prolonged period of time. More

by JENNYJMD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fide was the one who most helped and cared but didn’t get to him till last day

Jun 17, 2025

Williamson Buick GMC responded

We’re truly sorry to hear about your recent service experience and appreciate your feedback. While we’re glad that Fede was helpful, we regret that support didn’t meet your needs earlier in the process—your time and comfort matter to us, and we’re taking this seriously. Please reach out to me at janelysp@wagmiami.com if there is anything we may do to turn your experience into a more positive one.

June 12, 2025

Dealership Rating
Employee Rating

Great service and friendly staff. Extremely attentive to clients needs. High quality of service. Thank you to the service team Richard and Julio as well as Alejandro Guabeca. More

by Teachmia201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2025

Williamson Buick GMC responded

Thank you so much for the wonderful feedback! We're thrilled that Richard, Julio, and Alejandro provided such attentive, high-quality service—it means a lot to our team.

June 11, 2025

Dealership Rating
Employee Rating

My service representative, Julio Lopez, has been extremely helpful and responsive to all of my concerns and questions. He always listens and provides useful feedback. Julio is an asset to Williamso More

by MARYMO
Service Time
Recommend Dealer
Yes
Jun 11, 2025

Williamson Buick GMC responded

Thank you so much for sharing your experience with us. We are thrilled that Julio Lopez has been so helpful, and we truly appreciate your recommendation of Williamson Cadillac. We regret the ongoing challenges you've faced with the CUE system and sunroof liner, and we understand how frustrating this has been. If there’s anything we can do to support you further, please don’t hesitate to reach out, as we want to ensure your future experiences reflect the quality and reliability you deserve.

June 03, 2025

Dealership Rating
Employee Rating

Well run. They just have too many cars to keep up with the demand. They were able to give me a loaner which was better than last time when I was sent to get re More

by iburadick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Williamson Buick GMC responded

Thank you for your positive feedback. We truly appreciate your patience and are glad we could provide you with a loaner this time. Our team works hard to keep up with demand, and we’re always looking for ways to improve your experience.

June 03, 2025

Dealership Rating
Employee Rating

Hard to maneuver in to with a 2500 HD Sierra with a full bed. Service writer Julio took good notes on the concerned I was having with the truck. Their service department is backed up and it took two a More

by Buck B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Williamson Buick GMC responded

Thank you for sharing your experience with us, Buck. While extended service times can be challenging, we’re pleased that Julio took the time to carefully address your concerns. We’re grateful for your patience and are glad the loaner vehicle helped make the process more convenient for you. Thank you for choosing Williamson for your automotive needs.

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