Carmen Alicea

The Advisor Carmen delivered me a GREAT AND PROFESSIONAL CUSTOMER SERVICES. Thanks to the mechanic whom worked and repaired my car. CUSTOMER SERVICES. Thanks to the mechanic whom worked and repaired my car. More

by ROBERTO MERINO. Verified Customer Verified Customer

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Carmen was really helpful she is a very attentive and detailed service advisor. I appreciated her personalized assistance. detailed service advisor. I appreciated her personalized assistance. More

by Ferrerslp Verified Customer Verified Customer

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I’ve brought my 2025 Buick Enclave to this dealership multiple times, and unfortunately the communication has been consistently poor. I ‘mm never called when my vehicle is ready, despite being told I’d g multiple times, and unfortunately the communication has been consistently poor. I ‘mm never called when my vehicle is ready, despite being told I’d get updates. I always have to chase the status myself. Phone etiquette also feels unprofessional. Calls are answered with just ‘hello,’ no name or acknowledgement. For a dealership representing a premium brand, I expect clear, respectful updates and better communication. Right now, that standard just isn’t being met. More

by Lfryy3 Verified Customer Verified Customer

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I’ve used Williamson on many occasions for repair and maintenance work. I never write reviews.. but, this place has earned it . maintenance work. I never write reviews.. but, this place has earned it . More

by joshua.scurlockmd Verified Customer Verified Customer

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The Service tech that helped me was Carmen. She stayed in touch by tech and took great care of my concerns. She stayed in touch by tech and took great care of my concerns. More

by Linda Coggins Verified Customer Verified Customer

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I had an excellent experience with Williamson Buick GMC. The customer service was outstanding from beginning to end. Everyone was courteous, attentive, patient, and highly professional. I truly appreciated The customer service was outstanding from beginning to end. Everyone was courteous, attentive, patient, and highly professional. I truly appreciated the respectful treatment, clear communication, and the effort made to ensure that I felt comfortable and well taken care of throughout the entire process. Exceptional service and professionalism. I would definitely recommend Williamson Buick GMC to others. More

by mvillardefrancos Verified Customer Verified Customer

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Carmen My Service Advisor, was very professional and kind. I will definitely ask for Her services again in the nearest future! Thanks! kind. I will definitely ask for Her services again in the nearest future! Thanks! More

by GFIT34 Verified Customer Verified Customer

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Excellent dealer! ! At the service department person . Carmen does Excellent job with our needs. Thank you Carmen. ! At the service department person . Carmen does Excellent job with our needs. Thank you Carmen. More

by leonort0106 Verified Customer Verified Customer

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Best service ever! Way above Bomnin Cadillac, the tech Jason fix the problem they could not fix at Bomnin cadillac because they have terrible service there. Carmen wa Way above Bomnin Cadillac, the tech Jason fix the problem they could not fix at Bomnin cadillac because they have terrible service there. Carmen was very nice and comunicative, i will bring my car here everytime! More

by manolin0007 Verified Customer Verified Customer

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It took 3 hours to complete an oil change. The person in charge of my appointment was also late and left me sitting and waiting. I wasn’t offered any service updates and had to walk back to ch The person in charge of my appointment was also late and left me sitting and waiting. I wasn’t offered any service updates and had to walk back to check in on my vehicle. More

by Nevaehkipka Verified Customer Verified Customer

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