June in the service dept is great.
Extremely busy but she was professional an very helpful an friendly. Explained everything that needed to be done anncontacted me once work was comple
Extremely busy but she was professional an very helpful an friendly. Explained everything that needed to be done anncontacted me once work was completed. She is a really great representative for this company.
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by MargaretSmith
Service Price Transparency
Aug 16, 2023 -
Herb Chambers Honda of Burlington responded
Margaret, we're so glad to know that June provided you with excellent service at Herb Chambers Honda of Burlington. We appreciate your kind words and will definitely pass them along!
Excellent B12 service and follow-up on my 2022 Honda
Pilot by June Fraser, Service Advisor at Herb Chambers Honda of Burlington, MA.
Pilot by June Fraser, Service Advisor at Herb Chambers Honda of Burlington, MA.
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by Mark L.
Service Price Transparency
Aug 10, 2023 -
Herb Chambers Honda of Burlington responded
Hi Mark, we're glad to know that June provided excellent service for your 2022 Honda Pilot at Herb Chambers Honda of Burlington. We appreciate the positive feedback! Drive safely!
Everything was done and in the time promised.
Everyone was pleasant and courteous during the checkup and a clean car😊
Everyone was pleasant and courteous during the checkup and a clean car😊
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by MG
Service Price Transparency
Aug 10, 2023 -
Herb Chambers Honda of Burlington responded
We're glad to know you had a positive experience at Herb Chambers Honda of Burlington! It's great that our team was able to provide efficient and courteous service. Thanks for your feedback, we appreciate it!
Overall service visit was great.
Staff was very friendly, courteous, and professional. Was able to get my car repairs and updates back in a timely manner! Great job guys!
Staff was very friendly, courteous, and professional. Was able to get my car repairs and updates back in a timely manner! Great job guys!
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by cmui
Service Price Transparency
Other Employees Tagged:
Chris Glen
Aug 07, 2023 -
Herb Chambers Honda of Burlington responded
We're glad to know your service visit at Herb Chambers Honda of Burlington was a positive one! Our team always aims for efficient and professional service. Thanks for the shout-out, we appreciate it!
Very good service pleasant workers I am always very
pleased at this location rate it 5 star
pleased at this location rate it 5 star
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by donna.mviera
Service Price Transparency
Aug 04, 2023 -
Herb Chambers Honda of Burlington responded
Thanks so much, Donna. We look forward to your next visit to Herb Chambers Honda of Burlington!
Have purchased 4 cars from m here, quality of cars has
been good and they have lasted a long time
been good and they have lasted a long time
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by nick.mascoli
Service Price Transparency
Other Employees Tagged:
Chris Glen
Aug 04, 2023 -
Herb Chambers Honda of Burlington responded
Thank you for trusting the Herb Chambers Honda of Burlington team with your loyal business, Nick! We're grateful for your support and look forward to working with you again next time!
Quickly responsive.
Easy to have work completed in a timely fashion
Open to any questions. Hives useful information when asked
Easy to have work completed in a timely fashion
Open to any questions. Hives useful information when asked
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by anie0
Service Price Transparency
Jul 27, 2023 -
Herb Chambers Honda of Burlington responded
Hi Anie! We're glad to know you found our team at Herb Chambers Honda of Burlington responsive and helpful. We always aim for efficient service! Thanks for the review.
I have always been treated well by both the sales and
service departments. The space is clean and the waiting area is comfortable.
service departments. The space is clean and the waiting area is comfortable.
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by Rachel Wilson
Service Price Transparency
Other Employees Tagged:
Chris Glen
Jul 20, 2023 -
Herb Chambers Honda of Burlington responded
Hey Rachel, thank you for your loyalty and kind words! We're so glad to hear that both our sales and service departments always provided you with excellent experiences. Thank you for choosing Herb Chambers Honda of Burlington!
As always, great service and communication.
June explained the process and timing at check in, and went over the results when I picked up my Honda Pilot. We have been buying and servicing our c
June explained the process and timing at check in, and went over the results when I picked up my Honda Pilot. We have been buying and servicing our cars at Herb Chambers Honda for years, and are always happy with the service. Two thumbs up!
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by Oldput1776
Service Price Transparency
Jul 11, 2023 -
Herb Chambers Honda of Burlington responded
Thank you for your kind words! We're so glad to hear that June provided great service and communication during your visit. We appreciate your loyalty to Herb Chambers Honda of Burlington, and we look forward to serving you for many more years. Take care!
My interaction with June was very good.
However, the overall visit was not. I made and appointment for 8:00 for the undercarriage recall and oil change. I was there for five hours. I ha
However, the overall visit was not. I made and appointment for 8:00 for the undercarriage recall and oil change. I was there for five hours. I had not been told when I made the appointment or upon my arrival at the service desk that most people leave the car because it takes most of the day to make the recall repair, even after I said that I would be waiting. I think the length of time to do this recall should have been stated.
I do have to say that June was very apologetic for my long wait and gave me a discount on the overall cost of the repairs.
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by kja0830
Service Price Transparency
Other Employees Tagged:
a woman in the sales department did go get my coat from my car because it was so cold in the waiting area but I don't know her name
Jun 27, 2023 -
Herb Chambers Honda of Burlington responded
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the wait time during your visit. We appreciate June's efforts to make it right and provide a discount on the repairs. If there's anything else we can do to assist you, please don't hesitate to reach out. Have a great day!