June Rodriguez | Page 16

Got my new tire ordered and replaced quickly, and also took care of my complimentary service. took care of my complimentary service. More

by J.RIGDON1 Verified Customer Verified Customer

Report | Print

This recent experience was great but I feel oil changes should not take up to two hours. Especially when one has an appointment for first thing in the morning should not take up to two hours. Especially when one has an appointment for first thing in the morning More

by JEFFLADUKE Verified Customer Verified Customer

Report | Print

They are very professional, pleasant and knowledgeable people, They know what they’re doing and are courteous. people, They know what they’re doing and are courteous. More

by mermaids1945 Verified Customer Verified Customer

Report | Print

I would not be taking my car there, ever again. They are simply a mess and no follow through. They are simply a mess and no follow through. More

by joeyb2221 Verified Customer Verified Customer

Report | Print

The service was very good. The only thing I didn’t like was the wait. But everything else was very good. The only thing I didn’t like was the wait. But everything else was very good. More

by Yarelisalvarez06 Verified Customer Verified Customer

Report | Print

Issue was not resolved. Spent over $1000 for nothing. So, need to take to another Hyundai dealer. Spent over $1000 for nothing. So, need to take to another Hyundai dealer. More

by BALLARD2 Verified Customer Verified Customer

Report | Print

10 am online appointment I was there at 9:50 . Started work on my Palisade at 12:06! Service rep says no your appointment was to talk to her not for work lol!! 1:38 my car was done a recall for so Started work on my Palisade at 12:06! Service rep says no your appointment was to talk to her not for work lol!! 1:38 my car was done a recall for software update ! I walk outside on lot to look at the 26 Palisades they were filthy ! Could barely see thru the windows. showroom was empty no shiny new vehicles at all ! What a poorly run dealership ! I called at 3 pm asked to talk to GM. they said he is gone for the day. Big surprise there !!! I won’t be back !! More

by ntb1408 Verified Customer Verified Customer

Report | Print

Carol Fernandez ( service advisor) was very nice and professional but I have a severe problem with the commitment to service . I had a simple request that the two screws on my back license plates weren’ professional but I have a severe problem with the commitment to service . I had a simple request that the two screws on my back license plates weren’t able to come out to put on my new license plate . There were put in by the dealership that I purchased the car . They were screwed into a metal coupling not like the one in front that was screwed into plastic . Either the past dealership screwed these in wrong or the issue with the manufacture. When I went on Saturday the mechanic said that he has seen this issue before. He also said he didn’t have the tools to remove it . So when I went back to the dealership on Monday to have my scheduled recall for the another issue. I bought the tools for them to remove it . I talked to the manager and said they would have them removed for me . When I picked up my car they said they couldn’t remove them . I really can’t believe that the dealership couldn’t get this simple issue resolved . When I went back to my car to look at the screws and realized that they never touched them , no marks no nothing. In fact the the tools that I bought were in the exact same position . So you know I personally did the job in 10 minutes when I got back home . This is amazing that how much cars cost today that they couldn’t provide me with this service. Very disappointed and not satisfied More

by RICKAIANNI Verified Customer Verified Customer

Report | Print

Very helpful. We’re focused on seeking solutions to my satisfaction. Came through with what they promised.. We’re focused on seeking solutions to my satisfaction. Came through with what they promised.. More

by FASTESTEDDIE17 Verified Customer Verified Customer

Report | Print

Awesome the way they treated me and all was amazing hopefully they do the same with all the clients hopefully they do the same with all the clients More

by Mario Verified Customer Verified Customer

Report | Print